Luxury Sales Consultant

5 days ago

Toronto, Ontario, Canada Bvlgari Full time
About Bvlgari

Bvlgari, a renowned luxury designer of high-end jewels and watches, seeks a skilled client advisor to enhance the shopping experience of its discerning clientele.

Estimated Salary: $60,000 - $80,000 per yearJob DescriptionCompany Overview

Bvlgari is a leading luxury brand known for its sophisticated designs and exceptional customer service. As a client advisor, you will be an integral part of our boutique team, responsible for delivering a bespoke client experience that reflects the values and standards of our esteemed brand.

Sales Targets

You will be instrumental in achieving personal and boutique sales targets by executing the Bvlgari selling ceremony with expertise, adapting strategies based on client needs and motivations. Your role will also involve enhancing client relationships, driving high-end sales, and strategizing for premium client interactions.

Key Responsibilities
  • Deliver exceptional and personalized client experiences, ensuring satisfaction and loyalty.
  • Execute the Bvlgari selling ceremony with expertise, adapting strategies based on client needs and motivations.
  • Communicate the passion and values of Bvlgari, enhancing client engagement and brand loyalty.
  • Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
  • Drive high-end sales and strategize for premium client interactions.
Client Relationship & Portfolio Management
  • Build and maintain strong relationships with clients, fostering loyalty and repeat business.
  • Efficiently manage and expand the client portfolio through targeted strategies.
  • Initiate CRM actions to enhance client engagement and retention.
  • Represent Bvlgari at client events, embodying the brand as an ambassador.
Boutique Operations
  • Adhere to all brand guidelines and boutique operational procedures.
  • Participate in inventory management and boutique maintenance activities.
  • Support opening and closing procedures, including setup and breakdowns.
  • Assist with special projects and operational needs as required.
Required Skills and Qualifications
  • Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
  • Experienced in catering to high-end clients and managing sophisticated sales interactions.
  • Exceptional customer service skills and a commitment to creating memorable shopping experiences. Ability to interact effectively with diverse clientele and adapt to various cultural backgrounds.
  • Multi-lingual to cater to a broad client base.
  • Technologically savvy, with proficiency in relevant retail and CRM software.
  • Strong communication skills, result-oriented, and driven by a strong entrepreneurial spirit.
Benefits

Bvlgari offers a comprehensive benefits package, including medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered.

Interview Process
  1. Application Submission
  2. Talent team review
  3. Hiring Manager Interview
  4. Human Resource interview
  5. Executive Leadership Interview

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