Business Development Associate

3 weeks ago


Toronto, Ontario, Canada BMO Full time
Job Summary

We are seeking a highly skilled Business Development Associate to join our team at BMO. As a key member of our operations team, you will be responsible for processing life insurance applications, providing exceptional customer service, and ensuring timely and accurate issue and settlement of policy contracts.

Key Responsibilities
  • Customer Service
    • Process life insurance applications for Advisor distribution channel in an efficient manner to meet service level standards for New Business
    • Issue and settle policy contracts in an efficient manner to meet service and quality level standards
    • Address customer services issues according to established parameters, escalating as required to the Manager, New Business for resolution
    • Understand and follow established policies and procedures in the processing of new business applications, issuing and settling of policy contracts
    • Exhibit a strong sense of partnership with internal and external customers and commitment to service, and carry out functions with an extremely high sense of urgency
    • Investigate and resolve inquiries from the field and other team members related to specific cases
    • Collaborate with Underwriting and Underwriting Support staff to exchange information and facilitate an efficient decision by the underwriter
    • Effectively communicate with Case Coordinators to obtain any outstanding requirements
    • Provide accurate and professional service to our customers and MGAs/Advisors, performing but not limited to the following activities:
    • Answering advisor inquiries to provide accurate information about BMO Life Assurance applications
    • Run policy illustrations to verify premium calculations are correct
    • Liaise with internal departments to ensure the accurate and timely exchange of information
    • Performing simple and complex New Business administrative tasks, as required for the processing of insurance applications
    • Managing time sensitive financial transactions which requires understanding of market timing and the impact of backdating
    • Understanding the impact of the movement of money within the organization as it relates to GAAP and AML guidelines to meet OSFI audit requirements
  • Risk Management
    • Adhere to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities
    • Accuracy and timeliness of the work completed by this role is critical to BMO Life Insurance's reputational risk
  • Required Skills
    • Strong customer service orientation
    • Ability to effectively multi-task
    • Ability to handle high pressure situations with very tight turnaround requirements
    • Excellent organization skills
    • Productivity focused: Able to consistently process a high volume of tasks daily
    • Ability to make sound transactional decisions in accordance with policies and directives
    • Proficient with Microsoft Office (Word, Excel)
    • Bilingual (French) an asset
  • Required Knowledge
    • High school diploma
    • University/College graduates preferred
    • Excellent English - Written and Oral Communication skills required
    • Fluently Bilingual in French would be an asset
    • Completion of introductory LOMA courses (LOMA 1 and 2) preferred
    • Working knowledge of life insurance products, particularly Universal Life, Traditional Life and Critical Illness product features, and channels
    • 1-2 years' experience in Life Insurance; New Business or Customer Service area preferred
    • Previous experience with systems used to administer cases would be an asset (including: INGENIUM, WinRisk, Work Management and Digital Library FileNet)
    What We Offer

We offer a competitive salary of $69,500.00 and a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.



  • Old Toronto, Ontario, Canada Business Development Bank of Canada Full time

    We are taking banking to the next level.Competitive benefits package, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, and more.Opportunities for learning, training, and development.Job OverviewAs a key player in...


  • Old Toronto, Ontario, Canada Business Development Bank of Canada Full time

    We are taking banking to the next level.Competitive benefits package, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, and more.Opportunities for learning, training, and development.Job OverviewAs a key player in...


  • Toronto, Ontario, Canada Intelliware Development Full time

    About Intelliware DevelopmentIntelliware Development is a premier consulting firm specializing in business and technology solutions, with a legacy of excellence in custom software and product innovation. Our team of skilled consultants operates at the intersection of business strategy and technological advancement, providing tailored solutions to a diverse...


  • Toronto, Ontario, Canada Intelliware Development Full time

    Position OverviewIntelliware Development is a leading consulting firm specializing in business and technology solutions. We are looking for an enthusiastic Associate Intern to contribute to our Advisory Services team. This role involves tackling intricate business issues by providing strategic guidance to clients across various sectors.Key...


  • Toronto, Ontario, Canada Intelliware Development Full time

    About Intelliware DevelopmentIntelliware Development is a prominent consulting firm based in Toronto, Canada, specializing in tailored software and product development. Our focus is on bridging the gap between business and technology, providing innovative solutions to complex challenges faced by our clients.Role OverviewAs an Associate Intern within our...


  • Toronto, Ontario, Canada Sourcerers Staffing & Consulting Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Business Development Associate to join our team at Sourcerers Staffing & Consulting. As a Business Development Associate, you will play a key role in building and maintaining relationships with clients, identifying new business opportunities, and driving revenue growth.Key...


  • Toronto, Ontario, Canada Sourcerers Staffing & Consulting Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Business Development Associate to join our team at Sourcerers Staffing & Consulting. As a Business Development Associate, you will play a key role in building and maintaining relationships with clients, identifying new business opportunities, and driving revenue growth.Key...


  • Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the RoleWe are seeking a highly skilled and motivated Business Development Associate to join our team at The Toronto-Dominion Bank (Canada). As a Business Development Associate, you will play a key role in supporting our Investment Advisors in delivering exceptional client experiences and driving business growth.Key ResponsibilitiesDevelop and maintain...


  • Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the RoleWe are seeking a highly skilled and motivated Business Development Associate to join our team at The Toronto-Dominion Bank (Canada). As a Business Development Associate, you will play a key role in supporting our Investment Advisors in delivering exceptional client experiences and driving business growth.Key ResponsibilitiesDevelop and maintain...


  • Toronto, Ontario, Canada Royal Bank of Canada> Full time

    About the RoleWe are seeking a highly motivated and results-driven Business Development Associate to join our team at Royal Bank of Canada. As a Business Development Associate, you will play a key role in building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.Key...


  • Toronto, Ontario, Canada Royal Bank of Canada> Full time

    About the RoleWe are seeking a highly motivated and results-driven Business Development Associate to join our team at Royal Bank of Canada. As a Business Development Associate, you will play a key role in building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.Key...


  • Toronto, Ontario, Canada Volaris Group Full time

    Job Summary:Volaris Group is a leading provider of vertical market technology solutions. As an Operating Group of Constellation Software Inc., we are committed to developing our companies to achieve long-term sustainable growth.We are seeking a highly motivated and results-driven Business Development Associate to join our Business Development team. The ideal...


  • Toronto, Ontario, Canada Volaris Group Full time

    Job Summary:Volaris Group is a leading provider of vertical market technology solutions. As an Operating Group of Constellation Software Inc., we are committed to developing our companies to achieve long-term sustainable growth.We are seeking a highly motivated and results-driven Business Development Associate to join our Business Development team. The ideal...


  • Toronto, Ontario, Canada Wirelessdna Full time

    Job Title: Business Development AssociateWirelessdna is seeking a highly motivated and results-driven Business Development Associate to join our Enterprise division. As a key player in our sales team, you will be responsible for generating, securing, and executing on business leads to drive revenue growth.Key Responsibilities:Identify and pursue new business...


  • Toronto, Ontario, Canada Wirelessdna Full time

    Job Title: Business Development AssociateWirelessdna is seeking a highly motivated and results-driven Business Development Associate to join our Enterprise division. As a key player in our sales team, you will be responsible for generating, securing, and executing on business leads to drive revenue growth.Key Responsibilities:Identify and pursue new business...


  • Toronto, Ontario, Canada Wirelessdna Full time

    Job Title: Business Development AssociateWirelessdna is seeking a highly motivated and results-driven Business Development Associate to join our Enterprise division. As a key player in our sales team, you will be responsible for generating, securing, and executing on business leads to drive revenue growth.Key Responsibilities:Identify and pursue new business...


  • Toronto, Ontario, Canada Royal Bank of Canada> Full time

    About the RoleWe are seeking a highly motivated and results-driven Business Development Associate to join our team at Royal Bank of Canada. As a Business Development Associate, you will play a key role in building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.Key...


  • Toronto, Ontario, Canada Royal Bank of Canada> Full time

    About the RoleWe are seeking a highly motivated and results-driven Business Development Associate to join our team at Royal Bank of Canada. As a Business Development Associate, you will play a key role in building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.Key...


  • Toronto, Ontario, Canada Optimus SBR Full time

    Associate Consultant OpportunityOptimus SBR, a leading management consulting firm in Toronto, is seeking a dynamic and entrepreneurial individual to join our consulting team as an Associate Consultant.About Optimus SBRWe provide a wide range of services to leading organizations across North America, including strategy, policy, transformation, integration,...


  • Toronto, Ontario, Canada Optimus SBR Full time

    Associate Consultant OpportunityOptimus SBR, a leading management consulting firm in Toronto, is seeking a dynamic and entrepreneurial individual to join our consulting team as an Associate Consultant.About Optimus SBRWe provide a wide range of services to leading organizations across North America, including strategy, policy, transformation, integration,...