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Administrative Store Operations Coordinator

1 week ago


Victoria, British Columbia, Canada London Drugs Limited Full time
Company Overview

London Drugs Limited is a leading Canadian retail chain, renowned for its commitment to excellence and customer satisfaction. As one of Canada's fastest-growing and most successful retail chains, we strive to build a satisfying career for our employees while delivering an exceptional shopping experience for our customers.

Salary

We offer a competitive salary ranging from $65,000 to $85,000 per annum, commensurate with job-related experience, knowledge, and education.

Job Description

The Administrative Store Operations Coordinator plays a vital role in maintaining the administrative functions of store operations, cash room, and store-level pricing integrity. This individual will report directly to the Assistant Store Manager and Store Manager, overseeing various responsibilities including:

Store Systems

• Maintain store hardware systems, including point-of-sale systems, operational software programs, and communication networks.
• Perform regular cleaning and maintenance of equipment (e.g., MSR hardware).
• Conduct regular system backups as per established procedures and schedules.
• Function as the primary store contact with the Information Technology department, addressing problem reporting and resolution, and systems and software deployment.
• Maintain Problem Incident Report logs.
• Responsible for printing in-store signage and placing it in-store.
• Manage pricing maintenance throughout the entire store.

Store Operations

• Maintain store funds, including cash, stamps, LD gift cards, coupons, and other assets.
• Count store funds and prepare bank deposits.
• Administer all point-of-sale charity fundraising programs (e.g., hospital lotteries).
• Manage administrative functions of the point-of-sale system (e.g., manager override numbers).
• Administer Transit Passes and Lottery Tickets programs (where applicable).
• Handle other programs assigned by the store manager or head office (e.g., employee uniforms, employee lockers, bulletin boards, store supplies, etc.).

Customer Service

• Support the company mission statement, 'To Provide a Superior Shopping Experience Every Day.'
• Deliver prompt and efficient customer service based on the 10/10 Sales Challenge philosophy.

Required Skills and Qualifications

This position requires strong administrative skills, technical and mathematical aptitude, combined with professionalism and confidentiality regarding company revenues, pricing information, and over/short data. The ideal candidate should possess excellent communication skills, both verbal and written, and be able to relate effectively with all levels of personnel within the organization.

Benefits

We offer a comprehensive benefits program, including:
1. Optional medical, dental, prescription drug, and vision coverage for you and your family.
2. Company-matched RRSPs.
3. Employee Discount Program.
4. Ongoing In-House Training & Education Courses.
5. Employee Family Assistance Program.
6. Employee Recognition Program.
7. Community Involvement.

Others

To succeed in this role, applicants must be available to work a flexible schedule, Monday to Sunday, and willing to start their shift as early as 5 am daily.