Outbound Sales Representative Onsite

4 weeks ago

Toronto, Ontario, Canada Teleperformance Full time
The Opportunity

We're seeking a skilled Outbound Sales Representative Onsite to join our team in Toronto, Ontario, Canada. As a key member of our sales team, you will be responsible for conducting outbound calls to prospective customers to promote credit card offerings.

  • Clearly explain credit card features, benefits, fees, and terms to potential customers.
  • Identify customer needs and recommend appropriate credit card products that align with their financial goals.
  • Achieve monthly sales targets and KPIs, including the number of calls made, credit cards sold, and conversion rates.
  • Build rapport with potential customers to create a positive customer experience.
  • Handle customer objections effectively and provide relevant information to address concerns.
  • Follow up on leads generated through marketing campaigns, referrals, or other sources.
  • Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.
  • Stay informed about industry trends, credit card regulations, and product updates.
  • Collaborate with the sales team and management to continuously improve sales strategies and processes.
  • Ensure compliance with company policies, regulatory guidelines, and ethical standards.
Experience Required for Your Success
  • Proven experience in outbound sales, telemarketing, or a similar role (experience in financial services or credit card sales is a plus)
  • Excellent communication, negotiation, and interpersonal skills
  • Strong verbal communication and active listening skills
  • Persuasive and confident in pitching products and closing sales
  • Ability to work in a fast-paced environment and handle rejection professionally
  • Strong organizational skills and attention to detail
  • Time management and multitasking abilities
  • Ability to work onsite (GTA/Toronto area)
  • Ability to build rapport quickly and engage customers in meaningful conversations.
  • Strong persuasion skills with the ability to overcome objections
  • Self-motivated and goal-oriented with a proactive approach to sales

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