Inbound Sales Representative
2 weeks ago
We are seeking a highly motivated and customer-focused Inbound Sales Representative to join our team at Mass Markets. As a key member of our sales and customer service team, you will be responsible for providing exceptional service to our clients and driving sales growth through effective communication and relationship-building.
Responsibilities
* Handle inbound and outbound customer contacts in a professional and courteous manner
* Listen to customers' needs and resolve issues in a timely and effective manner
* Utilize strong communication and problem-solving skills to meet and exceed customer expectations
* Collaborate with internal teams to ensure seamless customer experiences
* Stay up-to-date on product and service offerings to provide informed sales and service
Requirements
* 18 years of age or older
* High school diploma or equivalent
* Excellent communication, organizational, and time management skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong customer service and sales skills, with a focus on building relationships and driving sales growth
Preferred Qualifications
* 1 year of experience in customer service, sales, or a related field
* Proven track record of meeting and exceeding sales targets
* Strong knowledge of customer relationship management (CRM) software
What We Offer
* Competitive base salary and sales commissions
* Ongoing training and development opportunities
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
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