Contact Center Professional

Job Title: Entry-Level Contact Center AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team at Mass Markets. As a Contact Center Agent, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key...

Job Title: Sydney Contact Center RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Sydney. As a Contact Center Representative, you will be responsible for providing exceptional customer service and sales support to our clients across various industries.Key...

Job Title: Experienced Contact Center SupervisorJob Summary:We are seeking an experienced contact center supervisor to join our team at Mass Markets. As a contact center supervisor, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Key Responsibilities:Lead a...

About the Role:We are seeking highly motivated and reliable individuals to join our team as Contact Center Representatives in Sydney, NS. As a Contact Center Representative, you will play a critical role in delivering exceptional customer experiences through inbound and outbound calls.Key Responsibilities:Handle customer inquiries and resolve issues in a...

About Mass MarketsMCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Job OverviewThis role is a critical part of our team at Mass Markets, where we assist companies with business process outsourcing, staff augmentation, contact center...

Job DescriptionThis is a fantastic opportunity to join our dynamic team at Mass Markets as a Customer Service Representative in our Contact Center. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences, ensuring that our clients' needs are met, and resolving any issues that may arise.About the RoleWe are...

Job Summary">This role is responsible for managing a team of 15-25 customer service agents, providing coaching and development opportunities to ensure maximum quality and production. The ideal candidate will have exceptional interpersonal and communication skills, with a minimum of 3 years call center management experience.">Key Responsibilities">Lead a team...

Job Title: Call Center Operations ManagerMass Markets is seeking an experienced Call Center Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading a team of call center supervisors and ensuring the day-to-day activity and development of our call center operations.Key Responsibilities:Lead a team of...

Job SummaryMCI, LC is seeking a highly motivated and customer-focused Individual to serve as an Inbound Call Center Agent. As an Inbound Call Center Agent, you will be the first point of contact for customers, handling a high volume of inbound calls and providing exceptional customer service.Key ResponsibilitiesHandle inbound calls in a courteous, timely,...

Job Title: Blended Call Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Blended Call Center Representative to join our team. As a Blended Call Center Representative, you will be responsible for handling inbound and outbound customer calls, providing exceptional service, and meeting sales targets.Key...

Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Call Center Representative. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesHandle inbound and outbound customer calls in a professional and courteous...

Job Title: Call Center Sales SupervisorJob Summary:We are seeking a highly motivated and experienced Call Center Sales Supervisor to join our team at Mass Markets. As a Call Center Sales Supervisor, you will be responsible for leading a team of sales representatives and providing guidance and support to ensure they meet their sales targets and provide...

Position OverviewCall Center Sales Representative I (Entry-Level)We are seeking highly motivated and customer-focused individuals to join our team as Call Center Sales Representatives. In this role, you will be responsible for making outbound calls to new prospects and current customers, selling new products, upselling existing ones, and providing customer...

Job OverviewMass Markets is seeking a highly motivated and customer-focused individual to join our team as a Bilingual Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and promoting our products and services.Key ResponsibilitiesHandle...

Job OverviewWe are seeking an experienced Call Center Sales Representative II to join our team at Mass Markets. In this role, you will be responsible for making outbound calls to current and potential customers, selling new products and services, and providing exceptional customer service.ResponsibilitiesHandle inbound and outbound contacts in a courteous,...

Job OverviewMCI's Mass Markets division is seeking a highly motivated and experienced Customer Experience Leader to join our team. As a key member of our leadership team, you will be responsible for leading and developing a team of customer service representatives in a fast-paced call center environment.The ideal candidate will have a proven track record of...

Job Title: Call Center Sales SupervisorJob Summary:Mass Markets is seeking a highly motivated and experienced Call Center Sales Supervisor to join our team. As a Call Center Sales Supervisor, you will be responsible for leading a team of sales representatives and ensuring the success of our call center operations.Key Responsibilities:Lead a team of sales...

Job Title: Call Center Sales Team LeadA challenging opportunity to lead a high-performing team of sales professionals in a dynamic call center environment.About Mass MarketsMass Markets is a leading provider of business process outsourcing solutions, delivering exceptional customer experiences and driving optimal performance for our clients.Job SummaryWe are...

Job DescriptionWe are seeking highly motivated and dedicated individuals to join our team as Call Center Representatives in Sydney, NS. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls.About the RoleThis is an on-site, entry-level position that...

Mass MarketsAccount Receivable Representative Job DescriptionThis is an entry-level position at Mass Markets, offering on-the-job paid training. The successful candidate will be responsible for resolving open accounts with customers using negotiation methodologies and maintaining trustful relationships.We provide a professional environment and a competitive...