Administrative Support Specialist

3 days ago


Calgary, Alberta, Canada Alberta Health Services Full time
Job Title: Administrative Support Specialist

We are seeking a highly organized and results-driven individual to join our team as an Administrative Support Specialist.

About the Role

In this role, you will provide administrative support to our Human Resources Contact Centre team, working well under pressure in a high-volume Contact Centre environment.

You will be an invaluable asset to our department, providing support to over 100,000 employees who rely on you to help them navigate employee-related concerns.

You will provide accurate information and resources on a full range of HR topics through analysis, investigation and problem-solving skills.

An excellent communicator, you possess the ability to build and foster strong working relationships with various stakeholders internal to the organization as well as external third-party providers.

You must be able to quickly learn and apply extensive organizational knowledge of programs, processes and systems pertaining to the administration of payroll, human resources, pension, benefits, and recruitment.

Requirements
  • Minimum of two (2) years' of extensive metrics-driven customer service-centered, inbound Call Centre experience in the last 5 years
  • Demonstrated ability utilizing advanced problem-solving skills
  • Completion of an HR Certificate will also be considered
  • A demonstrated clear pattern of professional and personal development
  • Experience in Microsoft Office package
  • Ability to type at least 50 words per minute
Benefits

We offer a competitive salary and comprehensive benefits package including:

  • Estimated salary: $65,000 - $80,000 per year
  • Opportunities for career growth and professional development
  • Flexible work arrangements
  • Comprehensive health and dental benefits
About Alberta Health Services

Alberta Health Services is one of Canada's largest healthcare providers, serving millions of patients across the province.

We are committed to delivering high-quality patient care and improving health outcomes through innovative approaches and technologies.



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