Benefits Program Administrator

4 days ago

Toronto, Ontario, Canada NielsenIQ Full time
Job Description

This role serves as the primary benefits subject matter expert for the administration of Canadian benefit programs supporting approximately 500 employees. The incumbent is responsible for the day-to-day management of Canadian retirement plans and benefit plans, ensuring compliance with regulatory requirements.

Key Responsibilities:
  • Retirement Plans:
    • Support initiatives related to DC pension/RRSP/TFSA plan management and administration, including reconciling and submitting payroll contribution files and demographic data files to service providers.
    • Coordinate DB pension activities with service providers, including preparation of terminated member settlement option packages, annual plan member statements, annual pensioner indexing adjustments, quarterly PAR filings, as well as payment set-up for new pensioners, and transfer of pension benefits for terminated members.
  • Benefits Plans:
    • Support annual benefit plan renewal, biennial healthcare/dental plan re-enrolment, new member enrolments, member terminations, member coverage changes, member premium deduction set-up/changes through payroll, and payment of monthly service provider invoices.
  • Leave of Absences:
    • Communicate leave of absence process with employees and their managers when a leave is requested. Track start date and end date of leaves. Update leave status in Workday and inform Payroll of impact to employees' pay. For disability leaves, partner with service provider to ensure accurate data, clear employee communication, and excellent service to employees on leave.
  • Communications:
    • Prepare communication materials as needed, including periodic newsletters; post Canada benefits information and benefit booklets on the company intranet site.
  • Other:
    • Support other benefit initiatives and programs as needed, such as annual vacation purchase program.
Requirements:

To be successful in this role, you will require:

  • Post-secondary degree
  • 4+ years of experience in supporting the administration of benefit plans, including retirement plan administration, annual and other periodic audits, partnering with vendors, leave of absence processes, and communications
  • Strong Excel and analytical skills and a proven track record of using Excel to analyze and compare datasets and identify discrepancies
  • Understanding of Employment Standards Administration, pension legislation, compliance, and other related regulations
  • Superior attention to detail and focus on accuracy
  • Proven ability to take initiative, resolve problems, and drive execution of deliverables
  • Ability to prioritize work and adjust priorities as needed, with strong organizational and follow-up skills
  • Ability to work with and maintain confidential information
  • Ability to research independently and present findings in order to resolve questions and issues
Benefits and Compensation:

We offer a competitive salary of $85,000 per year, flexible working environment, volunteer time off, LinkedIn Learning, Employee-Assistance-Program (EAP), and a comprehensive benefits package, including medical & dental benefits, life insurance, retirement & savings programs, well-being & employee assistance programs, personal & career development opportunities.

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