Benefits Program Manager

4 weeks ago

Toronto, Ontario, Canada NielsenIQ Full time
Job Summary

This role serves as the benefits subject matter expert for the administration of Canadian benefit programs supporting approximately 500 employees. The Benefits Program Manager is responsible for the day-to-day administration of Canadian retirement plans and benefit plans, ensuring compliance with relevant regulations and laws.

Key Responsibilities

Retirement plans: Support initiatives related to DC pension/RRSP/TFSA plan management and administration, including reconciling and submitting payroll contribution files and demographic data files to service providers. Coordinate DB pension activities with service providers, including preparation of terminated member settlement option packages, annual plan member statements, annual pensioner indexing adjustments, quarterly PAR filings, as well as payment set-up for new pensioners, and transfer of pension benefits for terminated members. Support compliance-related activities such as annual pension audit, regulatory filings, and pension committee meetings.

Benefits plans: Support annual benefit plan renewal, biennial healthcare/dental plan re-enrolment, new member enrolments, member terminations, member coverage changes, member premium deduction set-up/changes through payroll, and payment of monthly service provider invoices.

Leave of absences: Communicate leave of absence process with employees and their managers when a leave is requested. Track start date and end date of leaves. Update leave status in Workday and inform Payroll of impact to employees' pay. For disability leaves, partner with service provider to ensure accurate data, clear employee communication, and excellent service to employees on leave.

Communications: Prepare communication materials as needed, including periodic newsletters; post Canada benefits information and benefit booklets on the company intranet site.

Requirements

Post-secondary degree
4+ years of experience in supporting the administration of benefit plans including retirement plan administration, annual and other periodic audits, partnering with vendors, leave of absence processes and communications, and educating employees on company benefits and services
Strong Excel and analytical skills and a proven track record of using Excel to analyze and compare datasets and identify discrepancies
Understanding of Employment Standards Administration, pension legislation, compliance, and other related regulations
Superior attention to detail and focus on accuracy
Proven ability to take initiative, resolve problems, and drive execution of deliverables
Ability to prioritize work and adjust priorities as needed, with strong organizational and follow-up skills
Ability to work with and maintain confidential information
Ability to research independently and present findings in order to resolve questions and issues
Exhibits a service-mindset in all interactions with internal and external contacts

About NielsenIQ

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NielsenIQ delivers the Full View. NielsenIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

Our Commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

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