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Benefits Program Manager

1 month ago

Toronto, Ontario, Canada NielsenIQ Full time
Job Description

This role serves as the subject matter expert for NIQ's Canadian benefit programs, supporting approximately 500 employees. The Benefits Program Manager is responsible for the day-to-day administration of Canadian retirement plans and benefit plans.

Key Responsibilities
  • Retirement Plans: Support initiatives related to DC pension/RRSP/TFSA plan management and administration, including reconciling and submitting payroll contribution files and demographic data files to service providers.
  • Benefits Plans: Support annual benefit plan renewal, biennial healthcare/dental plan re-enrolment, new member enrolments, member terminations, member coverage changes, and payment of monthly service provider invoices.
  • Leave of Absences: Communicate leave of absence process with employees and their managers when a leave is requested. Track start date and end date of leaves. Update leave status in Workday and inform Payroll of impact to employees' pay.
  • Communications: Prepare communication materials as needed, including periodic newsletters; post Canada benefits information and benefit booklets on the company intranet site.
  • Other: Support other benefit initiatives and programs as needed, such as annual vacation purchase program.
Requirements
  • Post-secondary degree
  • 4+ years of experience in supporting the administration of benefit plans, including retirement plan administration, annual and other periodic audits, partnering with vendors, leave of absence processes, and communications
  • Strong Excel and analytical skills and a proven track record of using Excel to analyze and compare datasets and identify discrepancies
  • Understanding of Employment Standards Administration, pension legislation, compliance, and other related regulations
  • Superior attention to detail and focus on accuracy
  • Proven ability to take initiative, resolve problems, and drive execution of deliverables
  • Ability to prioritize work and adjust priorities as needed, with strong organizational and follow-up skills
  • Ability to work with and maintain confidential information
  • Ability to research independently and present findings in order to resolve questions and issues
  • Exhibits a service-mindset in all interactions with internal and external contacts
Preferred Qualifications
  • Proficient in MS Word, MS PowerPoint, SharePoint, and Excel
  • Experience with Workday, SAP, or other HRIS systems
  • Collaborative team player with the ability to pivot and be flexible in a fast-paced environment
  • Skilled at MS Excel, including pivot tables and logic formulas, including VLOOKUP's, concatenate function, etc.

Local Benefits: Medical & Dental Benefits, Life Insurance, Retirement & Savings Programs, Well Being & Employee Assistance Programs, Personal & Career Development

About NielsenIQ: NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.