Senior Client Onboarding Manager

1 month ago


Old Toronto, Canada BMO Financial Group Full time

As a key member of the BMO Financial Group team, the Senior Client Onboarding Manager will play a vital role in ensuring a seamless and efficient onboarding experience for our clients.

Key Responsibilities:

  • Lead and manage a team of onboarding professionals to deliver high-quality service to clients.
  • Develop and implement onboarding processes and procedures to ensure compliance with regulatory requirements.
  • Collaborate with cross-functional teams to identify and resolve client onboarding issues.
  • Monitor and analyze onboarding performance metrics to drive process improvements.
  • Analyze market trends and competitor activity to stay ahead of the curve in onboarding innovation.

Requirements:

  • 5+ years of experience in a client onboarding role or a related field.
  • Proven track record of delivering high-quality results in a fast-paced environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills.


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