Client Success Ambassador

3 days ago


Toronto, Ontario, Canada InTouchLink Senior Living Solutions Full time

About InTouchLink Senior Living Solutions

">

We're a rapidly growing tech startup dedicated to enhancing the lives of seniors and their families through our innovative communication platform. Our mission is to create a seamless experience that connects communities, fosters engagement, and empowers senior living communities to thrive.

">

Role Overview

">

We're seeking a dynamic and personable Client Support Specialist to join our team. As the front-facing contact for our customers, you'll play a vital role in ensuring client satisfaction by assisting with inquiries, troubleshooting issues, and providing training on our platform.

">

Key Responsibilities:

">
  • ">
  • Serve as the primary contact for customers via phone and email, providing timely and effective assistance for their inquiries.">
  • Identify patterns in customer service interactions and propose enhancements to improve overall satisfaction.">
  • Edit and mass upload spreadsheets to manage client accounts and resident directory accounts effectively.">
  • Set up brand new communities within our platform, ensuring a smooth onboarding process.">
  • Create custom help videos to guide clients through our features and functionalities.">
  • Assist in implementing in-app guides on various system features to enhance user experience.">
  • Occasionally train new clients via video conferencing, delivering engaging and informative sessions.">
  • Ensure timely resolution of support tickets, maintaining our commitment to excellent service.">
  • Troubleshoot technical issues and assist clients with technology-related challenges or knowledge gaps.">
  • Manage ongoing projects, particularly regarding the onboarding of new clients, keeping an organized approach to multiple priorities.">

Requirements

">

We're looking for someone with at least 2-3 years of customer service or account management experience, preferably in the tech industry. Adaptability to the ever-changing landscape of a startup environment is a must. A comfortable home work environment conducive to remote collaboration is also essential.

">

What We Offer

">

This is an entry-level position within our company, with room for growth. If you're enthusiastic about providing exceptional client support and making a difference in the lives of others, we'd love to hear from you.

">

Estimated Salary: $50,000 - $65,000 per year

">

InTouchLink Senior Living Solutions offers a competitive salary, commensurate with experience, plus benefits and opportunities for career advancement.



  • Toronto, Ontario, Canada York University Full time

    About the Role:The Student Success Ambassador plays a vital role in providing support to international students at York University. As an ambassador, you will be responsible for sharing information and promoting programs and services that help students achieve their academic goals.Education Requirements:To be eligible for this position, you must be currently...


  • Toronto, Ontario, Canada Gee Beauty Full time

    About the RoleWe are seeking an Exceptional Client Service Ambassador to join our team at Gee Beauty.This is a full-time position that requires 2+ years of experience in customer service, client success, or client support roles.


  • Toronto, Ontario, Canada Cartier Full time

    Exceptional Client Experience OpportunityWe are seeking a highly skilled and motivated Luxury Client Experience Ambassador to join our team at Cartier North America. As a key member of our boutique team, you will be responsible for delivering exceptional client experiences that exceed our clients' expectations.About the RoleThe Luxury Client Experience...

  • Sales Ambassador

    4 weeks ago


    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Ambassador to join our team at CB Canada. The successful candidate will play a key role in executing our marketing campaigns through face-to-face marketing strategies.Key ResponsibilitiesAct as an ambassador for clients, connecting customers to their brand and products/servicesUse...


  • Toronto, Ontario, Canada CAAT Pension Plan Full time

    We are seeking a skilled Client Services Ambassador to join our team at the CAAT Pension Plan.OverviewThe CAAT Pension Plan is a leading provider of secure, valuable, and sustainable workplace retirement solutions for Canadians. Our mission is to provide exceptional service to our members while upholding our values of integrity, impact, and teamwork.Job...


  • Toronto, Ontario, Canada MILLENNIAL EVENTS Full time

    We are seeking a highly skilled Strategic Brand Ambassador to join our team at Millennial Events. This is an exciting opportunity for individuals who enjoy working in marketing and communications.About the RoleThe Strategic Brand Ambassador will be responsible for acting as the primary spokesperson for the organization, advising clients on advertising and...


  • Toronto, Ontario, Canada SporTalk Full time

    Company OverviewSportalk is a dynamic social media platform that connects sports enthusiasts with friends and fans around pro and college events.Job SummaryWe are seeking a passionate Sports Content Ambassador to join our team, contributing engaging sports content to the Team and Game walls on Sportalk.ResponsibilitiesDevelop and publish high-quality sports...


  • Toronto, Ontario, Canada Charlotte Tilbury Full time

    Key ResponsibilitiesThe Beauty and Retail Ambassador will be responsible for representing the Charlotte Tilbury brand in a large multi-retailer territory. This includes sales, education, and artistry to drive business growth and customer satisfaction.Sales StrategyThe Ambassador will develop and execute sales strategies to achieve optimal financial results,...


  • Toronto, Ontario, Canada University Health Network Full time

    Role OverviewWe are seeking a skilled Customer Service Ambassador to join our team at the University Health Network.About Altum HealthAltum Health is a department within the University Health Network, offering a comprehensive range of prevention, rehabilitation, and healthcare services to clients across various sites. Our goal is to provide exceptional care...


  • Toronto, Ontario, Canada Karim Full time

    We are seeking a well-spoken and friendly Customer Service Ambassador to join our team at Karim. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service in a fast-paced environment.Job DescriptionThe Customer Service Ambassador will be responsible for answering guest questions, taking food orders,...


  • Toronto, Ontario, Canada Peninsula Canada Full time

    About the RoleWe are seeking an experienced Client Retention Specialist to join our team in Toronto, ON.The successful candidate will be responsible for driving growth by retaining existing clients through a customer-centric approach, identifying opportunities for upselling and cross-selling, and collaborating with cross-functional teams to ensure seamless...


  • Toronto, Ontario, Canada Apex Systems Full time

    We are seeking an experienced Ecommerce Brand Ambassador Strategist to join our team at Apex Systems, a global IT services provider.Based in the GTA, this role offers an exciting opportunity to work with a leading Enterprise Retail Client and contribute to their success.The Brand Advocate Program is a key component of our client's ecommerce strategy,...


  • Toronto, Ontario, Canada Tiffany & Co Full time

    Company OverviewTiffany & Co is committed to delivering exceptional customer experiences, and we're seeking a skilled Operational Excellence Ambassador to join our team. As a champion of operational efficiency, you will play a vital role in ensuring seamless order fulfillment, inventory management, and client satisfaction.Job SummaryThis full-time position...


  • Toronto, Ontario, Canada AccorHotel Full time

    About the RoleWe are seeking a highly skilled and dedicated Dining Service Ambassador to join our team at AccorHotel. In this role, you will be responsible for delivering exceptional guest experiences through attentive service, thorough knowledge of menu offerings, and a passion for providing memorable dining experiences.Job DescriptionProvide personalized...


  • Toronto, Ontario, Canada Cartier Full time

    About CartierCartier is a world-renowned luxury brand known for its exquisite fragrance and accessories.SalaryThe estimated hourly rate for this position is $25-$35 per hour, based on industry standards and location.Job DescriptionKey ResponsibilitiesCreate exceptional client experiences resulting in strong fragrance and accessories sales.Support the...


  • Toronto, Ontario, Ontario, Canada Creative Niche Full time

    Creative Niche is partnering with one of Canada's fastest growing Digital Marketing Agencies. We are looking for a Client Success Manager with Google Ads experience. This person will be the liaison between clients and their dedicated Google Ads team, ensuring seamless communication and documentation. As the CSM, you take the formal meaning of a...


  • Toronto, Ontario, Canada Artsmarketing Services Full time

    About the RoleAs an Artsmarketing Sales Ambassador, you will be working from home engaging with arts patrons to sell subscriptions for performing arts organizations across North America on behalf of our clients.Key ResponsibilitiesEngage in conversations with potential subscribers to promote and sell subscription packages to various performing arts...


  • Toronto, Ontario, Canada Maneva Full time

    About ManevaManeva is a pioneering startup founded by an ex-Google Deepmind researcher, revolutionizing manufacturing operations with cutting-edge AI solutions for autonomous factory operation and optimization. Our solution harnesses the power of AI to generate actionable insights and optimize existing hardware or vision systems, addressing real-world...

  • Front Desk Ambassador

    2 months ago


    Toronto, Ontario, Canada The Millennium Group Full time

    The Millennium Group is a leading business process outsourcing firm, offering a wide range of services to Fortune 500 companies and institutions of higher education. With over 30 years of success in the industry, we are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Ambassador.Job Summary:The Front Desk Ambassador...

  • Front Desk Ambassador

    4 weeks ago


    Toronto, Ontario, Canada Marriott International Full time

    Role OverviewMaking a lasting impression is crucial, especially during the arrival and departure experiences of our guests. As a Front Desk Ambassador at Marriott International, you will be empowered to provide exceptional service, taking initiative to deliver a wide range of services that cater to our guests' needs. This involves processing operational...