Cable Sales Specialist

3 days ago


Montreal, Quebec, Canada General Cable & Prysmian Group Full time
Career Overview

At General Cable & Prysmian Group, we are a global leader in the cable industry. Our team is dedicated to providing innovative solutions for energy and telecommunications. As an Inside Sales Representative, you will play a crucial role in driving business growth and delivering exceptional customer service.

About the Role

This position offers an exciting opportunity to join our dynamic sales team in the Greater Montreal area. As an Inside Sales Representative, your primary focus will be on developing and maintaining relationships with established customers, distributors, and agents. You will be responsible for responding to customer inquiries, processing quote requests, entering orders, managing orders, and working closely with various functional areas to ensure customer satisfaction.

We are looking for a highly motivated and self-sufficient individual with excellent written and verbal communication skills, detail-oriented, well-organized, and proficient in AS400, SAP, Microsoft Office, Word, and Excel. The ideal candidate will have strong analytical, documentation, and problem-solving skills, as well as a technical aptitude to understand product functionality, specifications, and applications.

Key Responsibilities

* Support the sale of products to customers by entering, managing, and expediting orders to facilitate timely delivery of products to customers.* Respond daily to calls/emails/faxes from customers, distributors, agents, and external sales staff.* Communicate technical information to customers, distributors, and end-users, including technical specifications, samples, and catalogs.* Process quote requests by providing pricing and product availability, and proactively follow up on quotes to win business and obtain market information.* Develop and maintain product knowledge through certification of products across up to 6 product ranges, including custom products.* Collaborate with regional sales directors and agents to communicate customer requirements and proactively increase sales.* Liaise with supply chain, warehouses, regional distribution centers, and carriers to provide customers with desired products as quickly as possible.* Process customer returns and claims in a timely manner.* Resolve customer complaints professionally and efficiently.* Communicate with customers, distributors, and agents in a professional and timely manner, both verbally and in writing.* Provide backup and coverage for other team members.* Attend required training courses, obtain product certification.* Participate in cross-functional projects, both at the departmental and enterprise level, and share relevant information with other team members.

Requirements

* Knowledge of AS 400 mainframe, pricing system database, query search systems, SAP-based and Windows-based application systems.* Proficiency in Microsoft Office and Windows XP systems.* Required analytical, documentation, and problem-solving skills.* Technical aptitude to understand product functionality, specifications, and applications.* Excellent written and verbal communication skills are necessary.* Time management skills, particularly the ability to organize and manage multiple priorities.* Knowledge of the wire and cable industry is a plus.* Bilingual – French and English.* Must be legally eligible to work in Canada.* Minimum high school/college diploma. Bachelor's degree preferred.* Minimum of two years of experience in inside sales / Account management / Customer service.* Bilingual - French and English required.* Must reside in the Greater Montreal area.

Salary

$60,000 - $80,000 per year (estimated based on location and job requirements).

About Us

Prysmian Group is a global company with nearly 29,000 employees, spread across 52 countries. We believe in promoting diversity and inclusion in our organization, offering equal opportunities for all candidates, regardless of their background or abilities.

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