Industrial Sales Director

2 days ago

Stratford, Ontario, Canada Arrow Machine and Fabrication Group Full time

Company Overview

Arrow Machine and Fabrication Group is a leading engineering-focused solution provider of machined castings, fabrications, and assemblies. With a strong presence in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries.

We serve OEM customers with innovative design, quality craftsmanship, and exceptional customer service. Our elite group of companies offers the broadest range of metalwork solutions worldwide.

Salary and Benefits

The estimated annual salary for this position is $120,000 to $180,000, depending on experience, plus benefits. Our comprehensive benefit program includes health, vision, and dental services, retirement savings plans, and exclusive savings partnerships.

Job Description

The Technical Sales Leader will drive growth and market penetration for Arrow Engineered Products (Stratford) specialized product lines, including tanks, vessels, autoclaves, and mechanical scopes. The ideal candidate combines technical expertise with strategic sales leadership, fostering collaboration within the team and directly engaging with clients to deliver tailored solutions.

This role requires regular travel to maintain and develop strong relationships with customers, expand into key markets, and represent Arrow EP's capabilities effectively.

Primary Responsibilities

  1. Sales Strategy & Market Development: Develop and implement sales strategies tailored to Arrow Steelcraft's product lines. Conduct market segmentation and identify opportunities for tanks, vessels, autoclaves, and related mechanical solutions. Analyze and forecast sales trends to achieve revenue and growth objectives.
  2. Customer Relationship Management: Build and sustain strong relationships with new and existing clients. Act as a technical advisor, translating client needs into actionable engineering and production requirements. Address customer satisfaction goals and drive client retention.
  3. Collaboration & Team Leadership: Work closely with operations and engineering teams to understand capacity and ensure alignment on delivery timelines. Lead, train, and mentor sales team members, fostering a high-performance culture.
  4. Estimating: Perform detailed estimation for pressure vessel projects, including analyzing specifications, drawings, and client requirements to develop accurate cost models. Calculate material, labor, and fabrication costs, ensuring estimates align with project goals, timelines, and profitability targets.
  5. Product & Pricing Strategies: Collaborate with the Director of Business Development, GM, Director of Operations to explore new product offerings. Propose and refine pricing strategies to align with market demands and profitability goals.
  6. Travel & Representation: Travel to client sites, trade shows, and other industry events to promote Arrow EP's offerings. Represent the company as a technical and sales expert, showcasing the value of its solutions.

Requirements

  • Post-secondary education in Business, Engineering, or a related technical discipline. Equivalent business experience is also valued.
  • Minimum 5 years of technical sales experience, ideally within the industrial processing or engineered products sector.
  • Proven understanding of tanks, vessels, autoclaves, and mechanical components.
  • Willingness and ability to travel regularly.
  • Strong leadership and team-building experience, including managing internal and external sales teams.
  • Excellent communication skills, both oral and written.
  • Ability to work independently or as part of a collaborative team.
  • Exceptional organizational skills and attention to detail.
  • Advanced proficiency in Microsoft Office, including Excel, Word, SharePoint, PowerPoint.

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