Customer Service Supervisor

4 weeks ago


Edmonton, Alberta, Canada G19 Graphics Ltd. Full time
Job Summary

We are seeking a highly skilled Customer Service Supervisor to join our team at G19 Graphics Ltd. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and supervising a team of customer service representatives.

Key Responsibilities
  • Customer Service: Provide timely and effective responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
  • Team Supervision: Supervise and coordinate the activities of customer service representatives, providing guidance and support as needed.
  • Inventory Management: Organize and maintain inventory, ensuring that products are available to meet customer demand.
  • Work Conditions: Work in a fast-paced environment, managing multiple priorities and deadlines while maintaining attention to detail.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a customer service role.
  • Skills: Excellent communication and problem-solving skills, ability to work in a team environment, and proficiency in Microsoft Office.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Support for Diversity and Inclusion: A commitment to diversity and inclusion, with programs and initiatives in place to support employees from diverse backgrounds.


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