Customer Service Supervisor

4 weeks ago


Edmonton, Alberta, Canada G19 Graphics Ltd.] Full time
Customer Service Supervisor Job Description

G19 Graphics Ltd. is seeking a highly skilled Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for overseeing the customer support team and ensuring that all customer inquiries are handled efficiently and effectively.

Key Responsibilities:
  • Supervise and manage a team of customer support representatives
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless customer experience
Requirements:
  • 3+ years of experience in customer service or a related field
  • Proven track record of success in leading a team and improving customer satisfaction
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

G19 Graphics Ltd. is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.



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