Shoe Co. Assistant Manager

2 weeks ago

Markham, Ontario, Canada Designer Brands Full time

Job Title: Assistant Manager

We are seeking an experienced and dynamic Assistant Manager to join our team at The Shoe Co. as a key member of our leadership team.

Job Summary:

The Assistant Manager will be responsible for leading a team of sales associates and contributing to the overall success of the store by driving sales growth, improving customer satisfaction, and maintaining a positive and productive work environment.

Key Responsibilities:

  • Assume leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
  • Facilitate achievement of business results by role modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation, and operational integrity that will encourage positive customer connections and loyalty.
  • Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
  • Recruit, manage, develop, and train top talent who have a love of shoes.
  • Achieve company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility.
  • Develop and implement agile business plans to achieve results.
  • Foster teamwork, collaboration, and change advocacy within the store and district.
  • Maintain effective, open lines of communication with the Store Manager.

Requirements:

  • Proven success in the achievement of sales and profitability targets.
  • Proficiency in computer use, including email, MS Word or other word processing program, and Excel or other spreadsheet programs.
  • Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience.
  • Minimum 2 to 3 years of experience in progressive retail supervisory role.
  • Ability to work days, closing shifts, and weekends.

What We Offer:

  • A 30% discount off at our stores on regular-priced merchandise.
  • A competitive benefits package (Full-Time Associates Only).
  • Paid Time Off (Personal Days & Vacation - Full-Time Associates Only).
  • Flexible scheduling.
  • Additional benefits include monthly bonus potential, opportunities for growth and training, and development programs.
  • 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.

About Us:

The Shoe Co. is a leading retailer of high-quality shoes and accessories. We are committed to providing our customers with an exceptional shopping experience and our employees with a positive and supportive work environment.

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