IT Service Desk Team Lead

6 days ago


Montreal, Quebec, Canada Weir Full time

Weir Marine Engineering Opportunity

At Weir, we're committed to making a positive impact on the world. As an IT Service Desk Team Lead, you'll play a vital role in our team's success.

About the Role

This is a permanent, full-time position with a competitive salary of $90,000-$120,000 per year. You'll be based in Montreal, LaSalle, QC, and will have the opportunity to work on-site or remotely.

As a Team Lead, you'll oversee the day-to-day operations of our IT lab network, ensuring the smooth running of our complex systems and infrastructure. You'll also be responsible for managing our asset database, performing inventory and configuration audits, and creating physical and logical diagrams of our information systems.

Main Responsibilities:

  • Operational Health of IT Environments: Ensure the health and performance of our IT environments, including our lab network, production environment, and test environments.
  • Configuration and Asset Management: Manage our IT assets, perform inventory and configuration audits, and create diagrams of our information systems.
  • Stakeholder Engagement and Strategic Planning: Engage with stakeholders, plan strategically, and ensure the security posture of our lab network.
  • Team Leadership: Lead and manage a team of IT professionals, overseeing their workload, development, and performance.

Required Skills and Qualifications:

  • Technical Expertise: 10+ years of experience in IT, with a strong understanding of IT Service Management (ITSM) concepts and technical skills in areas like networking, server administration, and scripting.
  • Leadership Experience: 3+ years of supervisory experience in an IT environment, with excellent interpersonal and customer service skills.

Benefits:

  • Competitive Salary: $90,000-$120,000 per year
  • Ongoing Training and Development: Opportunities for growth and professional development
  • Diverse and Inclusive Work Environment: Weir values diversity and inclusion, providing a welcoming and supportive work environment

About Weir:

Weir is a global engineering company dedicated to making mining operations smarter, more efficient, and sustainable. Our technology helps our customers produce essential metals and minerals using less energy, water, and waste at lower cost. Join us in shaping a better future for our industry and the world.


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