Front Desk Hospitality Representative

4 weeks ago


Montreal, Quebec, Canada Sonder Full time

About the Role:

We are seeking a highly skilled and enthusiastic Front Desk Hospitality Agent to join our team at Sonder. As the face of our company, you will be responsible for delivering exceptional guest experiences and ensuring that our properties meet the highest standards of hospitality.

Key Responsibilities:

  • Provide exceptional guest service and support to ensure a seamless and enjoyable experience for our guests.
  • Manage the front desk operations, including check-in, check-out, and guest requests.
  • Collaborate with the housekeeping team to ensure that our properties are clean and well-maintained.
  • Assist with administrative tasks, such as responding to guest inquiries and resolving issues.
  • Support the back-of-house team with tasks such as inventory management and minor maintenance.

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to lift and carry items weighing up to 50 pounds.

What We Offer:

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

About Sonder:

Sonder is a leading provider of hospitality services, offering a unique and personalized experience for our guests. We are committed to delivering exceptional service and creating a welcoming environment for all our guests.



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