Front Desk Manager

4 weeks ago


Montreal, Quebec, Canada Urgo Hotels Canada Full time

We are seeking a Front Desk Manager to join our team at Urgo Hotels Canada. The ideal candidate will have a college diploma or equivalent, and 1-2 years of experience in a similar role. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.

Key Responsibilities
  • Manage front desk operations, including check-in, check-out, and guest services
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues
  • Collaborate with other departments to ensure seamless guest experience
  • Maintain accurate records and reports, including guest information and hotel operations
Requirements
  • College diploma or equivalent
  • 1-2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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