Regional Manager

1 week ago

Vancouver, British Columbia, Canada EssilorLuxottica Group Full time
  1. LensCrafters seeks an exceptional Regional Manager to lead our Vancouver area stores. As a key member of our team, you will drive sales and profit growth while delivering exceptional customer experiences.
  3. Our ideal candidate is a visionary leader with a proven track record of success in retail management. You will coach and mentor Store Managers to achieve business goals and foster a culture of excellence.
  4. Key responsibilities include:
  • Teaching and coaching Store Managers to achieve business goals and foster a culture of excellence.
  • Leading teams through effective performance management to ensure goals are consistently met or exceeded.
  • Attracting and hiring high-caliber talent to ensure timely replacements.
  • Building a bench of talent internally and externally to be ready for placement.
  • Analyzing the business to create and communicate clear action plans that optimize results.
  • Leading and driving quality and improvement in the region to deliver on all key performance indicators.
  • Managing profits and expenses and ensuring proper usage of company funds.
  • Directing and approving workforce management activities according to brand policies, labor and operational initiatives.
  • Managing operational execution and ensuring brand standards are met in accordance with Company direction.
  • Ensuring the protection of all company assets, and that policies and practices are being followed consistently.
  • Modeling the behaviors and being accountable for the store delivery of a consistent and brand-right patient and customer experience.
  • Providing on-the-job training and guidance to SMM's.
  • Creating an inspiring and inclusive work environment reflective of the brand.
  • Ensuring all Company-approved safety programs are implemented and maintained.
  • Works weekends and evenings in support of the business needs, taking responsibility for the optimal running of the store and ensuring goals are met.

Essential qualifications include a high school graduate or equivalent, 2+ years of multi-unit retail experience, 5+ years of management experience, a proven track record of delivering positive results and growth, and excellent business and financial acumen. A college degree or equivalent and previous experience in a leadership position within retail or customer service are preferred qualifications.

We offer a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds. Native Americans in the US receive preference in accordance with Tribal Law.

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