Administrative Assistant to Associate Dean, School of Management

4 weeks ago


Toronto, Ontario, Canada George Brown College Full time

Job Summary:

The Administrative Assistant to the Associate Dean, School of Management provides senior administrative support for the day-to-day operations of the office and project-based initiatives. This role involves administrative, academic, and financial tasks that cover a wide range of college business.

Key Responsibilities:

  • Provide exceptional customer service as the first point of contact for the Associate Dean, responding to inquiries, resolving issues, and escalating concerns as needed.
  • Assess and respond to divisional inquiries, composing memos, letters, and emails, initiating phone calls, and meeting in-person.
  • Prepare and process contracts, copying, invoicing, and expenses.
  • Research, compile, and prepare reports and presentations for meetings.
  • Schedule internal and external appointments, meetings, and travel arrangements.
  • Coordinate, create, verify, and maintain the accuracy of systems such as files, databases, and contact lists.
  • Work with program faculty and Manager Academic Operations to complete and distribute course outlines and curriculum planners.
  • Act as a senior student service representative and administrative assistant to students, prospective students, staff, and the public, ensuring timely and accurate information is provided.
  • Intervene in complex inquiries and difficult cases when other staff are not able to deal effectively or satisfactorily with the problem/concern.
  • Provide administrative support to other administrators or projects as required.

Requirements:

  • Three-year diploma or degree from a recognized post-secondary institution in Business, Executive Office Administration, or a related field of study.
  • Minimum three years' experience in a senior administrative role working in a dynamic office environment, preferably with significant diversity in customer/student service relations, possessing excellent communication skills and an intermediate level in Microsoft Office, Office productivity software (Microsoft, Apple, Google Suite).

About Us:

George Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We are a college renowned for its inclusion, excellence, relevance, impact, and leadership.

We offer hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.



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