Front Desk Hospitality Agent

3 weeks ago


Montreal, Quebec, Canada Sonder Full time

About the Role


We are seeking a highly skilled and dedicated Front Desk Hospitality Agent to join our team at Sonder. As a Front Desk Hospitality Agent, you will be the face of Sonder, providing exceptional guest service and ensuring a seamless and enjoyable experience for our guests.


About the Opportunity


This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will have the chance to grow and develop your skills. As a Front Desk Hospitality Agent, you will be responsible for:



  • Providing exceptional guest service and ensuring a seamless and enjoyable experience for our guests
  • Guiding guests through the technology-rich Sonder experience, ensuring they make the most of their stay
  • Communicating with guests in-person and through digital communication systems to anticipate and address their needs
  • Handling all guest interactions with the highest quality of service and professionalism
  • Ensuring the maintenance, cleanliness, and organization of both guest-facing and back-of-house working spaces
  • Supporting the back-of-house team on a day-to-day basis as needs arise
  • Assisting market leadership with administrative tasks to keep all operations running smoothly

About You


We are looking for a highly skilled and dedicated individual who is passionate about delivering exceptional guest service. As a Front Desk Hospitality Agent, you will have:



  • Demonstrated experience working in hotels, restaurants, or customer-facing hospitality, service, and/or customer experience roles
  • Excellent problem-solving skills, with a proactive approach to addressing guest needs
  • Strong computer literacy and writing skills, and comfortable switching between multiple desktop and mobile applications
  • Organized, hardworking, and detail-oriented, with an ability to work effectively both independently and in a team
  • A flexible schedule and willingness to work evenings, weekends, and holidays

What We Offer


We offer a competitive compensation package, generous stock plan, medical, dental, and vision insurance, flexible vacation, wellness and volunteering days, annual free credits and discounts to stay in Sonders, and workplace flexibility for remote-specified positions.



  • Montreal, Quebec, Canada Sonder Full time

    Sonder is a hospitality company that offers a unique and personalized experience for its guests. We are looking for a Front Desk Hospitality Agent to join our team and provide exceptional service to our guests.The Front Desk Hospitality Agent will be the face of Sonder, working collaboratively with team members to create an exceptional first impression on...


  • Montreal, Quebec, Canada Sonder Full time

    Sonder is revolutionizing hospitality by providing a unique and personalized experience for our guests. As a Front Desk Hospitality Agent, you will be the face of Sonder, working collaboratively with team members to create an exceptional first impression on our guests, visitors, and all internal and external partners from the front desk.Key...


  • Montreal, Quebec, Canada Sonder Full time

    About the Role:We are seeking a highly skilled and enthusiastic Front Desk Hospitality Agent to join our team at Sonder. As the face of our company, you will be responsible for delivering exceptional guest experiences and ensuring that our properties meet the highest standards of hospitality.Key Responsibilities:Provide exceptional guest service and support...


  • Montreal, Quebec, Canada Motel Metro Full time

    Motel Metro is seeking a highly skilled Front Desk Agent to join our team. As a key member of our front desk staff, you will be responsible for delivering exceptional customer service to our guests while ensuring seamless check-in and check-out processes.Job DescriptionThe ideal candidate will possess excellent communication skills, both written and verbal,...


  • Montreal, Quebec, Canada Sonder Full time

    Sonder is a hospitality company that offers unique, boutique-style accommodations in various locations. We're on a mission to revolutionize the way people stay and make travel more accessible to all.Company OverviewWe're looking for a Front Desk Hospitality Agent to join our team. As a key member of our staff, you'll be responsible for providing exceptional...


  • Montreal, Quebec, Canada Sonder Full time

    Sonder is a pioneering hospitality company on a mission to revolutionize the way people stay. As a Front Desk Hospitality Agent, you will be at the forefront of delivering exceptional guest experiences, embodying the company's commitment to excellence.With a keen focus on customer satisfaction, you will be responsible for ensuring that every guest feels...


  • Montreal, Quebec, Canada Sonder Full time

    Sonder is revolutionizing hospitality, making a world of better stays open to all. Our properties are unique, with bespoke designs and a mix of rooms, suites, and apartments. Our mobile app allows guests to effortlessly navigate their stay, from check-in to checkout. To be better is a never-ending pursuit, and revolutions don't happen overnight. But...


  • Montreal, Quebec, Canada Motel Metro Full time

    About Motel MetroWe are a dynamic and customer-focused motel chain seeking an organized and detail-oriented Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, handling room assignments, and ensuring a smooth check-in/check-out process.


  • Montreal, Quebec, Canada Motel Metro Full time

    About Motel MetroMotel Metro is a dynamic and customer-focused organization that offers a unique opportunity for individuals to grow their careers in the hospitality industry.Compensation PackageWe are pleased to offer a competitive salary of $45,000 per year, which reflects the skills and experience required for this role.Job DescriptionWe are seeking a...


  • Montreal, Quebec, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled and courteous Front Desk Associate to join our team at Marriott International. As a key member of our front office staff, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the overall efficiency of our front desk...


  • Montreal, Quebec, Canada Marriott International Full time

    Job SummaryAs a seasoned hospitality professional, the successful candidate will oversee daily operations at the Front Desk, ensuring seamless guest experiences and exceptional service delivery. Reporting directly to the Front Office Manager, this role demands strong leadership skills, strategic thinking, and excellent communication abilities.Key...

  • Front Desk Manager

    3 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    Job Title: Front Desk ManagerJob Summary: We are seeking a highly motivated and organized Front Desk Manager to join our team at Urgo Hotels Canada. As a Front Desk Manager, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.Responsibilities:Education: College, CEGEP or...

  • Front Desk Associate

    4 weeks ago


    Montreal, Quebec, Canada Marriott International, Inc Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at W Montréal. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProcess all guest check-ins by confirming reservations, assigning rooms, and...


  • Montreal, Quebec, Canada Bennett Jones Full time

    Bennett Jones is a premier business law firm seeking a skilled Front Desk Coordinator to join our team in Montreal.Key Responsibilities:Welcoming clients and visitors in a professional and courteous manner.Managing the front desk, ensuring it is always staffed and secure.Answering phone calls, taking messages, and directing calls to the appropriate team...


  • Montreal, Quebec, Canada Motel Metro Full time

    We are seeking a Front Desk Agent to join our team at Motel Metro. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Registration and Check-in: Welcome guests, register them in our system, and assign rooms.Guest Services: Provide information on hotel facilities,...

  • Front Desk Supervisor

    4 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    We are seeking a highly motivated and organized Front Desk Manager to join our team at Urgo Hotels Canada. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.Key Responsibilities:Manage front desk operations, including check-in, check-out, and guest...


  • Montreal, Quebec, Canada Marriott International Full time

    OverviewThe Front Desk Supervisor, Lead Customer Experience will play a vital role in delivering exceptional customer service and leading the front desk team to achieve operational excellence. This position is responsible for supervising daily front desk shift operations, ensuring compliance with all policies, standards, and procedures, and supporting the...

  • Front Desk Supervisor

    4 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    We are seeking a highly organized and customer-focused Front Desk Manager to join our team at Urgo Hotels Canada. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining the overall appearance and cleanliness of the front...


  • Montreal, Quebec, Canada Nouvelle Génération pour l'Entrepreneuriat et le Développement Durable Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Nouvelle Génération pour l'Entrepreneuriat et le Développement Durable. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our staff with...

  • Front Desk Manager

    4 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    We are seeking a skilled Front Desk Manager to join our team at Urgo Hotels Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Manage front desk operations, including check-in, check-out, and guest servicesProvide...