Front Desk Supervisor

3 weeks ago


Montreal, Quebec, Canada Urgo Hotels Canada Full time

We are seeking a skilled Front Desk Manager to join our team at Urgo Hotels Canada. The ideal candidate will have a strong background in customer service and experience working in a fast-paced hotel environment.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including checking in and out guests, handling room assignments, and maintaining accurate records.
  • Work closely with the hotel staff to ensure seamless communication and coordination of services.
  • Assist with sales and marketing efforts, promoting hotel services and amenities to guests.
Requirements:
  • 1 year to less than 2 years of experience in a similar role.
  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and staff.
  • Bilingualism (English and French) is an asset.

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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