Customer Service Representative

4 weeks ago


Toronto, Ontario, Canada Abell Pest Control Full time

Job Summary:

Abell Pest Control is seeking a highly skilled and motivated Customer Care Specialist to join our team. As the first point of contact for our clients, you will be responsible for providing exceptional customer service, securing sales, and scheduling services.

Key Responsibilities:

  • Answer incoming calls to secure residential sales and schedule services
  • Enter daily reports, new contracts, and other relevant data into our system
  • Solve residential account issues and manage customer files
  • Schedule Route Managers' one-time work and home services, ensuring follow-up calls are complete
  • Assist with month-end reporting and check missing tag reports
  • Support Branch staff as directed by your Manager

Requirements:

  • One or more years of customer service experience
  • Strong written and verbal communication, interpersonal, and support skills
  • Able to use all related hardware and software
  • Inside sales experience an asset
  • Strong organizational skills and attention to detail

About Us:

Abell Pest Control is a leading provider of pest control services. We offer a competitive commission structure and a fun, challenging, and rewarding work environment.



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