Customer Service Representative

3 weeks ago


Toronto, Ontario, Canada Adecco Canada Full time
Customer Service Representative Job Opening in Markham, ON

We are seeking a skilled Customer Service Representative to join our team in Markham, ON. As a Customer Service Representative, you will be responsible for providing exceptional customer service to both consumer and corporate customers through inbound calling.

Key Responsibilities:
  • Respond promptly to customer inquiries and handle and resolve customer complaints
  • Record details of inquiries, comments, and complaints in various software tools
  • Act on email inquiries and requests in a timely manner
  • Set up and update account and billing information in the appropriate systems
  • Help with new account creations and payment scheduling setup
  • Research and liaise with internal teams to help resolve billing discrepancies and account issues
Requirements:
  • At least 1 year experience in a similar role, ideally from a corporate or business office setting
  • Strong skills with technology, including MS Word, Excel, Outlook, and others
  • Excellent English communication skills, both verbal and written
  • Outgoing, professional, and enthusiastic team player with a focus on high-level client service

Our client offers a positive and inviting office setting, free parking, and training on new systems. If you are a motivated and organized individual with excellent communication skills, please submit your resume today.



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