Quality Care Liaison

3 weeks ago


West Vancouver, British Columbia, Canada First Nations Health Authority Full time

About Us

The First Nations Health Authority is a diverse and innovative healthcare organization dedicated to improving health outcomes for self-identifying First Nations individuals.

We are seeking a skilled Quality Care Liaison to join our team in the Vancouver Coastal Region.

As a Quality Care Liaison, you will work closely with First Nations communities to coordinate feedback across various healthcare services, including acute care, residential services, mental health, public health, home health services, and community systems.

About the Role

  • Lead culturally unique support to improve healthcare outcomes for First Nations individuals
  • Coordinate feedback across multiple healthcare services to identify areas for improvement
  • Pioneer the FNHA approach to transforming complaints and shaping the future of client/patient care

About You

  • University degree in social sciences, health, or a related field
  • 5-7 years of recent experience working with First Nations organizations and communities, preferably in the Vancouver Coastal Region
  • Additional qualifications in patient safety investigation, quality improvement, cultural safety, or trauma-informed care are highly beneficial

What We Offer

  • Access to a wide range of employee benefits, including a municipal pension plan, group health benefits, and a Health Care Spending Account
  • Opportunity to work with a diverse and innovative team dedicated to improving health outcomes for First Nations individuals
  • Professional development opportunities, including training in San'yas Indigenous Cultural Safety and yearly wellness plans

How to Apply

Click on the 'Apply for Job' button below to submit your application.


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