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Technical Support Specialist
2 months ago
We are seeking a skilled Technical Support Specialist to join our team at Canadian Petroleum Center Inc.
About the RoleThis is a full-time position that offers a competitive salary range of $60,000 - $80,000 per year, based on experience and qualifications.
Key Responsibilities- Provide technical assistance to users experiencing difficulties with computer systems, networks, and internet connectivity.
- Analyze and resolve problems by consulting user guides, technical manuals, and other documents.
- Offer advice and training to users to enhance their skills and productivity.
- Maintain a comprehensive log of problems and solutions for reference by other technical support analysts.
- Install and configure computer equipment, including operating systems and software, as needed.
- Degree in Computer Science or related field (or equivalent experience).
- 1-2 years of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Work EnvironmentOur office is located in a modern building with state-of-the-art facilities and equipment.
