Technical Support Specialist

2 weeks ago


Calgary, Alberta, Canada Canadian Petroleum Center Inc Full time

We are seeking a skilled Technical Support Specialist to join our team at Canadian Petroleum Center Inc.

About the Role

This is a full-time position that offers a competitive salary range of $60,000 - $80,000 per year, based on experience and qualifications.

Key Responsibilities
  • Provide technical assistance to users experiencing difficulties with computer systems, networks, and internet connectivity.
  • Analyze and resolve problems by consulting user guides, technical manuals, and other documents.
  • Offer advice and training to users to enhance their skills and productivity.
  • Maintain a comprehensive log of problems and solutions for reference by other technical support analysts.
  • Install and configure computer equipment, including operating systems and software, as needed.
Requirements
  • Degree in Computer Science or related field (or equivalent experience).
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
Benefits

We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Work Environment

Our office is located in a modern building with state-of-the-art facilities and equipment.



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