Technical Support Specialist

5 days ago


Calgary, Alberta, Canada Expera IT Full time
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team at Expera IT in Calgary. As a Technical Support Specialist, you will provide exceptional technical support and services to our clients, ensuring their technology needs are met efficiently and effectively.

Key Responsibilities:

  1. Provide on-site and remote technical support to clients, troubleshooting and resolving technical issues related to hardware, software, and network systems.
  2. Analyze and resolve complex technical problems, often requiring creative solutions and thinking outside the box.
  3. Collaborate with internal teams to ensure seamless delivery of technical support services, including project planning, implementation, and follow-up.
  4. Maintain accurate records of technical support activities, including ticketing system updates and time entries.
  5. Develop and maintain technical skills and knowledge to stay up-to-date with emerging technologies and industry trends.
  6. Promote excellent customer service, responding promptly to client inquiries and requests for technical support.

Requirements:

  1. Post-secondary certificate or diploma in Computer Science, Business, or related field, or 3-5 years of relevant work experience.
  2. Valid Class 5 driver's license and reliable vehicle for on-site visits.
  3. Strong proficiency in Microsoft applications and ability to troubleshoot a wide range of technical issues.
  4. Intermediate level of knowledge of endpoint hardware functionality and maintenance.
  5. Experience working in Managed Services Providers preferred.
  6. Professional appearance, manners, and strong communication skills.
  7. Able to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.

Salary Estimate: $60,000 - $80,000 per annum, depending on qualifications and experience.



  • Calgary, Alberta, Canada Sidetrade Full time

    Technical Support SpecialistAt Sidetrade, we're seeking a skilled Technical Support Specialist to join our dynamic team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring they receive the best possible experience with our AI-powered Order-to-Cash platform.Key...


  • Calgary, Alberta, Canada TAPPTIC INC. Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at TAPPTIC INC. This is a permanent position with a 32-hour workweek, and the successful candidate will be expected to provide top-notch support to our users.Job DescriptionThe Technical Support Specialist will be responsible for providing technical assistance to users experiencing...


  • Calgary, Alberta, Canada Blackline Safety Full time

    Role SummaryWe are seeking a skilled Technical Support Solutions Specialist to join our team at Blackline Safety. This is a critical role that requires a strong technical background, excellent problem-solving skills, and the ability to provide top-notch support to our valued customers and internal teams.About the RoleAs a Technical Support Solutions...


  • Calgary, Alberta, Canada Neilson Financial Services Full time

    OverviewAt Neilson Financial Services, we're dedicated to delivering top-notch technical support to our employees. As a key member of our team, you'll play a crucial role in ensuring the smooth operation of our IT systems.About the RoleWe're seeking an experienced Technical Support Specialist to join our team. In this exciting role, you'll be responsible for...


  • Calgary, Alberta, Canada FIBERCOMM COMMUNICATIONS LTD Full time

    About FIBERCOMM COMMUNICATIONS LTDFIBERCOMM COMMUNICATIONS LTD is a dynamic organization that values innovation and customer satisfaction. We are seeking a highly skilled Technical Support Specialist to join our team.Job DescriptionWe are looking for an experienced Technical Support Specialist to provide technical assistance and support to our clients. The...


  • Calgary, Alberta, Canada Motiv Studio Ltd. Full time

    Job DescriptionMotiv Studio Ltd. is seeking a highly skilled Technical Support Specialist to join our team in Canada. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their issues are resolved efficiently and effectively.Job SummaryWe are looking for an experienced Technical...


  • Calgary, Alberta, Canada Neilson Financial Services Full time

    Company OverviewNielson Financial Services is a leading provider of innovative life insurance solutions, dedicated to helping families secure their financial futures. Our company has evolved from its origins in the UK to become an award-winning international operation.About the RoleWe are seeking a skilled Technical Support Specialist - IT Infrastructure to...


  • Calgary, Alberta, Canada KMK Digitech Inc Full time

    About KMK Digitech IncKMK Digitech Inc is a leading technology company that provides innovative solutions to various industries.Job OverviewWe are currently seeking an experienced Technical Support Specialist to join our team in providing technical support services to our clients. The successful candidate will be responsible for resolving technical issues,...


  • Calgary, Alberta, Canada Pyramid Consulting, Inc Full time

    Job Overview:We are currently seeking a talented Technical Support Specialist to join our team in Calgary. This is a contract opportunity with long-term potential, offering a competitive salary and benefits package.Key Responsibilities:Provide comprehensive technical support to end-users, encompassing end-user devices such as PCs, tablets, and mobile...

  • IT Support Specialist

    2 weeks ago


    Calgary, Alberta, Canada Mu-Tech Full time

    About Mu-TechMu-Tech is a consulting firm that provides innovative solutions to its clients.Estimated Salary: $55,000 - $65,000 per yearJob DescriptionWe are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer...


  • Calgary, Alberta, Canada CB Canada Full time

    About the Role:CB Canada is seeking a highly skilled Workday Technical Specialist to join our team. The successful candidate will be responsible for providing operational support with enhancement requests to our clients.Key Responsibilities:The Workday Technical Specialist will be responsible for:Implementing Workday integrationsCreating and managing Workday...


  • Calgary, Alberta, Canada Neilson Financial Services Full time

    OverviewNeilson Financial Services is a leading provider of innovative life insurance options, offering financial protection to families worldwide. With a strong presence in the global market and a commitment to diversity and inclusion, we strive to create a workplace that values collaboration and growth. Job DescriptionWe are seeking an experienced...


  • Calgary, Alberta, Canada Calvin Consulting Group Ltd] Full time

    Company OverviewCalvin Consulting Group Ltd is a dynamic and forward-thinking company dedicated to delivering exceptional consulting services to clients across various industries.Job DescriptionWe are seeking a highly skilled Technical Assistant to join our team. The successful candidate will be responsible for providing technical support and assistance to...


  • Calgary, Alberta, Canada CB Canada Full time

    We are seeking a highly skilled Senior POSSE Technical Support Specialist to join our team at CB Canada in Calgary, Alberta. The ideal candidate will have 7 years of experience with Computronix Public One Stop Service Experience software (POSSE) 7.x and be able to provide technical support for the POSSE platform and related applications.The successful...


  • Calgary, Alberta, Canada Neo Financial Full time

    About Neo Financial">We're a rapidly expanding fintech company, driven by a mission to transform financial services for Canadians. ">LinkedIn's Top Startup in Canada for 2022 and 2023 Top-ranked mobile apps and credit cards Canada's top-rated credit card Team of 700+ people 1M+ customers in 3 years 11K+ retail partners Our Culture We value teamwork,...


  • Calgary, Alberta, Canada Partner Staffing Full time

    Job OverviewThis role offers an exciting opportunity to leverage technical expertise and proposal skills in a collaborative environment. Partner Staffing is seeking a skilled Technical Proposal Specialist to lead estimating activities for advanced gas processing systems, fostering client relationships and supporting project teams.The ideal candidate will...


  • Calgary, Alberta, Canada Novara Human Capital Solutions Full time

    We are seeking a highly skilled Senior Technical Process Specialist to join our team at Novara Human Capital Solutions. This role is ideal for individuals with a strong background in process engineering and leadership experience.About the Role:The Senior Technical Process Specialist will lead the design, development, and implementation of innovative process...


  • Calgary, Alberta, Canada Expera IT Full time

    Company OverviewExpera IT is a leading provider of technology solutions, dedicated to delivering exceptional services to our clients. Our team of experts is passionate about staying ahead of the curve and adapting to the ever-evolving landscape of technology.Salary Range: $55,000 - $75,000 per year, depending on experienceJob Description:We are seeking an...


  • Calgary, Alberta, Canada Employment and Social Development Canada Full time

    Job OverviewWe are seeking a highly skilled Technical Sales Specialist Leader to join our team. The successful candidate will be responsible for identifying and soliciting potential clients, utilizing sales forecasting software, and providing ongoing support to clients.Key ResponsibilitiesDevelop and implement sales strategies to meet client needs and...


  • Calgary, Alberta, Canada Werfenlife SA. Full time

    Job OverviewWe are seeking a highly skilled Technical Instrumentation Specialist to join our team at Werfenlife SA. This role will be responsible for building and maintaining relationships with customers, performing thorough installations, repairs, preventative maintenance, and product enhancement activities on complex instrumentation and systems.Key...