Bilingual Inside Sales Professional

3 days ago

Barrie, Ontario, Canada Mueller Canada, LTD Full time
Inside Sales Representative Job Description

Mueller Canada, LTD is seeking a skilled and bilingual Inside Sales Representative to join our team. This role offers an exciting opportunity to work in a dynamic environment and contribute to the company's success.

About Mueller Canada, LTD

We are a leading manufacturer of flow control devices for the water and gas distribution industries. Our commitment to innovation and customer satisfaction drives our business forward.

Job Responsibilities
  • Assess and address external customer needs by providing stock checks, expedites, technical support, order history-tracking shipments, order entry, and product applications/limitations.
  • Provide support needed to resolve customer complaints and issues, including all paperwork and follow-up until process is complete.
  • Act as liaison between outside sales representatives/customers and various plants. Work closely with Planners and Manufacturing Department Heads to provide current information on expedite requests and lead times.
  • Engage in opportunistic and add-on sales activities.
  • Carry out additional job responsibilities and duties as required.
Requirements
  • Bilingual in English and French-Canadian.
  • High school diploma or equivalent.
  • Previous work experience or other activities demonstrating strong communications skills.
  • Intermediate computer experience with the ability to quickly learn and navigate new computer programs.
  • Able to work in a team setting and gain trust and respect from various persons throughout Mueller's locations and customer base.
  • Customer-oriented with the ability to make quick decisions in a professional and confident manner.
  • Demonstrated organizational and time management skills.
Ideal Qualifications
  • 2+ years of customer service and/or inside sales experience.
  • Bachelor's degree in business or communications-related field.
  • Strong experience in mainframe programs that include inventory control – such as JD Edwards (JDE).
  • Familiarity with database programs like Access.
  • Experience with phone-based customer service support systems.
  • Technical/Mechanical background.
Compensation

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Benefits include health insurance, retirement plan, and paid time off.

Contact Information

Interested applicants should apply through the Mueller Water Products' career portal. Resumes will be held in confidence and collected through the Mueller Water Products' Workday recruiting platform. The hiring process will contact desired applicants to proceed.

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