Bilingual Sales and Account Manager

2 weeks ago

Barrie, Ontario, Canada Mueller Canada, LTD Full time

Mueller Company – Bilingual (English / French) Inside Sales Representative Opening



Mueller, a leading manufacturer of flow control devices for the water and gas distribution industries, is seeking a bilingual Inside Sales Representative to join our team in Canada.



As a key member of our Inside Sales Department, you will be responsible for:




  • Assessing and addressing external customer needs by providing stock checks, expedites, technical support, and order history-tracking shipments.
  • Providing support to resolve customer complaints and issues, including all paperwork and follow-up until the process is complete.
  • Acting as a liaison between outside sales representatives/customers and various plants, working closely with Planners and Manufacturing Department Heads to provide current information on expedite requests and lead times.
  • Engaging in opportunistic and add-on sales activities.
  • Carrying out additional job responsibilities and duties as required.


This position requires extended use of a phone/head-set for up to eight hours per workday.



Required Qualifications:




  • Must be bilingual in English and French-Canadian.
  • High school diploma or equivalent.
  • Previous work experience or other activities demonstrating a strong communications background.
  • Intermediate computer experience with the ability to quickly learn and navigate new computer programs.
  • Ability to work in a team setting and gain trust and respect of various persons throughout Mueller's various locations and customer base.
  • Must be customer-oriented and have the ability to make quick decisions in a professional and confident manner.
  • Demonstrated organizational and time management skills.


Ideal Qualifications:




  • 2+ years of customer service and/or inside sales experience.
  • Bachelor's degree in business or communications-related field.
  • Strong experience in mainframe programs that include inventory control – such as JD Edwards (JDE).
  • Familiarity with database programs such as Access.
  • Experience with phone-based customer service support systems.
  • Technical/Mechanical background.


Applicants not meeting the "Required Qualifications" listed above will not be considered for this position.



Work hours will be Monday through Friday. Start times may vary. Overtime may be required on an intermittent basis.



Individuals interested in this position should apply through Mueller Water Products' career portal.



All resumes will be held in confidence and collected through the Mueller Water Products' Workday recruiting platform.



Resumes mailed, faxed, or emailed will not be reviewed.



Mueller Company will contact desired applicants to proceed in the hiring process.



Please do not contact Mueller regarding the status of your application.

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