Inside Sales Professional

4 days ago


Barrie, Ontario, Canada Glass Doctor Full time
About the Role:

We are seeking an exceptional Inside Sales Representative to join our team at Glass Doctor. As the first point of contact with our customers, you will play a vital role in supporting their needs and providing expert advice on glass-related services.

Your primary responsibilities will include receiving incoming calls, assisting customers in identifying additional work, completing work orders, and responding to customer inquiries. You will also be responsible for efficient scheduling and routing of service professionals, as well as performing other duties as needed.

To succeed in this role, you must possess a strong passion for customer service, a high level of self-confidence, and a driven determination to get the job done. You should also have excellent written and verbal communication skills, as well as good organizational and time management skills.

Key Responsibilities:

  1. Receive and respond to incoming customer calls in a professional and courteous manner.
  2. Assist customers in identifying additional work and earning business.
  3. Complete work orders, return customer calls, and respond to customer inquiries.
  4. Assist with efficient scheduling and routing of service professionals.
  5. Perform other duties as needed, including cross-training in related positions.

What We Offer:

  • Paid training to ensure your success in the role.
  • Bonuses and incentives for outstanding performance.
  • A comprehensive benefits package, including health insurance and paid time off.
  • Vacation time to relax and recharge.

About Glass Doctor:

We are a leading provider of glass-related services, dedicated to delivering exceptional customer service and expertise. Our team is passionate about helping our customers find solutions to their glass-related needs, and we are committed to investing in our employees' growth and development.



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