Business Relationship Senior Manager

3 weeks ago


Mississauga, Ontario, Canada IKO Full time

About the Role

The Business Relationship Senior Manager will be responsible for fostering strong relationships between IT and the rest of the organization and its leaders. This role requires a trusted advisor who can work closely with internal businesses to understand their needs and align them with the capabilities and services offered by IT.

Key Responsibilities

  • Develop and grow relationships with senior management to achieve a seat at the table.
  • Collaborate with business leaders to understand their business objectives and identify opportunities to determine how best technology can enable the achievement of their business objectives.
  • Key point of contact to facilitate communication and coordination between internal teams and external partners, when required, to ensure alignment of goals and priorities.
  • Play an advisory and liaison role between client and technology teams.
  • Develop a deep understanding of the business group strategies to support and drive priorities within the portfolio.
  • Assist the business in developing business cases, value and benefit realization plans.
  • Support the development of a technology strategy and, technology future state to meet the needs of the business.
  • Identify portfolio level risks, cross-portfolio dependencies and, resolve issues and competing priorities within the portfolio.
  • Support annual and ongoing intake prioritization and documentation of requests that are aligned to the business priorities while also considering IT resources and other initiatives.
  • Work closely with business leaders to understand the people, processes, and technology that enable the organization's capabilities as part of the project request submission process.
  • Serve as an escalation point for change requests unresolved by projects and, attending steering committees.
  • Develop and own key portfolio deliverables such as portfolio roadmaps, account plans, project initiation documents and other necessary tools to enable decision-making and project delivery transition.
  • Monitor and evaluate the health of the portfolio of projects and support the business case process for any net new business requests.
  • Stay informed about industry trends, market developments, and competitor activities that may impact business priorities and force IT to respond accordingly.
  • Continuously strive to enhance the value proposition of our partnerships, seeking innovative ways to meet the evolving needs of our clients and stakeholders.
  • Co-lead the implementation of Business Relationship Management Processes and establish the appropriate interaction models within IT and with the business.

About You

We are looking for a strategic thinker with the ability to identify opportunities for business growth and partnership development. The ideal candidate will have a proven track record in business relationship management, program management, and project management. Strong leadership, communication, and interpersonal skills are essential, as well as the ability to effectively collaborate with diverse stakeholders.

What We Offer

  • Competitive compensation/pay package
  • Dental/Vision/Medical benefits
  • Life Insurance
  • Health Spending Account
  • Employee Support and Mental Wellness
  • Competitive matched retirement savings program – RRSP
  • Be part of a long standing and stable industry leader


  • Mississauga, Ontario, Canada IKO Full time

    Business Relationship Manager Role:Foster strong relationships between IT and the organization to drive business growth and customer satisfaction. Act as a trusted advisor, collaborating with internal businesses to understand their needs and align them with IT capabilities.Key Responsibilities:Develop and maintain relationships with senior management to...


  • Mississauga, Ontario, Canada IKO Full time

    About the RoleWe are seeking a highly skilled Business Relationship Manager to join our team at IKO. As a key member of our organization, you will be responsible for fostering strong relationships between IT and the rest of the organization, driving business growth, and enhancing customer satisfaction.Key ResponsibilitiesDevelop and grow relationships with...


  • Mississauga, Ontario, Canada IKO Full time

    Job SummaryThis role is responsible for fostering strong relationships between IT and the rest of the organization and its leaders, acting as a trusted advisor and working closely with internal businesses to understand their needs and align them with the capabilities and services offered by IT.Key ResponsibilitiesDevelop and grow relationships with senior...


  • Mississauga, Ontario, Canada IKO Full time

    About the RoleWe are seeking a highly skilled Business Relationship Manager to join our team at IKO Industries Ltd. As a key member of our organization, you will be responsible for fostering strong relationships between IT and the rest of the organization and its leaders.Key ResponsibilitiesDevelop and grow relationships with senior management to achieve a...


  • Mississauga, Ontario, Canada Brand Momentum Full time

    Job Title: Senior Client Relationship ManagerJob Summary:We are seeking a Senior Client Relationship Manager to lead our client relationships and drive business growth. The ideal candidate will have a proven track record of managing client relationships, driving revenue growth, and leading cross-functional teams.Key Responsibilities:Manage a portfolio of...


  • Mississauga, Ontario, Canada Brand Momentum Full time

    Job Description: As a key member of our team at Brand Momentum, the Senior Client Relationship Manager is responsible for fostering strong relationships with our clients, driving business growth, and ensuring exceptional client satisfaction.Key Responsibilities:Develop and execute strategies to grow client relationships and drive business growth.Collaborate...


  • Mississauga, Ontario, Canada KUBRA Full time

    KUBRA, a leading provider of data analytics solutions, is seeking a highly skilled Business Relationship Management Leader to join its Data Analytics Team.Job OverviewThis is a hybrid role based out of our office in Mississauga, offering a unique blend of leadership and technical expertise. As a Business Relationship Management Leader, you will be...


  • Mississauga, Ontario, Canada Brand Momentum Full time

    Job Summary:Brand Momentum is seeking a highly skilled Senior Client Relationship Manager to lead our current clients and projects to executional excellence. As a key member of our team, you will be responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth with a proactive...


  • Mississauga, Ontario, Canada Brand Momentum Full time

    Job Title: Senior Client Relationship ManagerJob Summary:We are seeking a Senior Client Relationship Manager to lead our client relationships and drive business growth. As a key member of our team, you will be responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth with a...


  • Mississauga, Ontario, Canada MACROTECH BUSINESS SOLUTIONS INC Full time

    Job DescriptionWe are seeking a Senior Business Strategist and Operational Manager to join our team at Macrotech Business Solutions Inc. This is a challenging role that requires strong leadership, business acumen, and operational expertise.ResponsibilitiesTo allocate resources effectively, we need you to oversee the distribution of material, human, and...


  • Mississauga, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a skilled Portfolio Advisor for Small Businesses to join our team at Scotiabank. As a Portfolio Advisor, you will be responsible for managing an assigned portfolio of high-value and/or complex small business owner relationships to achieve retention and other negotiated goals while meeting Scotiabank's Service Standard.Key...


  • Mississauga, Ontario, Canada MACROTECH BUSINESS SOLUTIONS INC Full time

    Job Title: Strategic Business LeaderAbout the Role:We are seeking a highly skilled Strategic Business Leader to join our team at Macrotech Business Solutions Inc. As a key member of our leadership team, you will be responsible for driving business growth and development through strategic planning, leadership, and collaboration.Key Responsibilities:Develop...


  • Mississauga, Ontario, Canada SANBORN GEOPHYSICS ULC Full time

    Job SummaryWe are seeking a highly motivated Senior Business Growth Manager to join our team at SANBORN GEOPHYSICS ULC. This is a permanent position that offers a competitive salary and opportunities for career advancement.About the RoleThe Senior Business Growth Manager will be responsible for leading sales teams in building relationships with business...


  • Mississauga, Ontario, Canada Intelcom - Dragonfly Full time

    Job Title: Senior Business Development ManagerWe are seeking a seasoned Senior Business Development Manager to drive our growth and expansion in the e-commerce sector. As a key member of our team, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with clients, and developing strategic...


  • Mississauga, Ontario, Canada Schawk Canada Inc.(CA113) Full time

    Job SummaryThe Senior Client Relationship Manager is responsible for owning complex and/or multiple client relationships and serving as project owner from inception through completion. This role requires a deep understanding of client needs and project requirements, as well as a strong grasp of manufacturing processes, including packaging, prepress, industry...


  • Mississauga, Ontario, Canada Scotiabank Full time

    About the RoleThe ideal candidate will possess a results-oriented attitude and have sound knowledge of the small business market, including the features and benefits of small business products and services.Key ResponsibilitiesManage an assigned portfolio of high-value and/or complex small business owner relationships to achieve retention and other negotiated...


  • Mississauga, Ontario, Canada Brand Momentum Full time

    Job Summary:The Senior Client Relationship Manager will lead Brand Momentum's current clients and projects to executional excellence. This position is responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth with a proactive approach.Key Responsibilities:Manage a team of...


  • Mississauga, Ontario, Canada Matthews International Full time

    Position SummaryThe Senior Client Coordinator owns complex and/or multiple client relationships and serves as project owner from inception through completion. This role requires a deep understanding of client needs and project requirements, as well as expertise in manufacturing processes, including packaging, prepress, industry standards, and...


  • Mississauga, Ontario, Canada Six side Logistics Full time

    OverviewSix side Logistics is seeking an experienced Senior Business Development Manager to lead our sales team in driving business growth and expanding our customer base.Salary & BenefitsThe successful candidate can expect a competitive salary of approximately $85,000 - $115,000 per year, depending on experience, plus benefits including health insurance,...


  • Mississauga, Ontario, Canada Safe-Guard Full time

    Job OverviewIn this role, you will be responsible for driving business growth and operational efficiency for Key Partners in Safe-Guard's OEM channel. You will collaborate across the organization to develop and execute programs that foster mutual success for Key Partners and Safe-Guard.Key Responsibilities:Lead monthly and quarterly business reviews with...