Billing and Client Support Specialist
3 weeks ago
Billing and Client Support Specialist
We are seeking a highly organized and motivated individual to join our team as a Billing and Client Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring timely and accurate billing and payment processing.
Key Responsibilities:
- Make daily outbound billing calls to existing clients with past due payments
- Act as a liaison between our Head Office Billing department and clients to resolve billing issues
- Provide routine client support calls to assist with non-billing client service transactions
- Assist the team in answering incoming phone traffic and re-routing calls
Requirements:
- Fluency in English and French
- Ability to work independently with minimal supervision
- Excellent communication and organizational skills
What We Offer:
- A competitive hourly rate of $18.00
- Opportunities for advancement to a full-time salaried team member
- A supportive and dynamic work environment
Location: Orleans (Innes and Tenth Line)
Contract: 90-day trial basis with renewal option based on performance
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