Billing & Client Support Specialist

1 week ago


Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

Billing & Client Support Specialist

We are seeking a highly organized and self-motivated individual to join our team as a Billing & Client Support Specialist. The successful candidate will be responsible for making daily outbound billing calls to existing clients, acting as a liaison between our head office billing department and clients to resolve billing issues, and providing routine client support calls to assist with non-billing client service transactions.

Key Responsibilities:

  • Make daily outbound billing calls to existing clients
  • Act as a liaison between our head office billing department and clients to resolve billing issues
  • Provide routine client support calls to assist with non-billing client service transactions
  • Assist the team in answering incoming phone traffic and re-routing calls
  • Perform other support and administrative duties as needed

Requirements:

  • Fluent in English and French
  • Highly organized and self-motivated
  • Comfortable working alone with little supervision
  • Ability to work 40 hours per week, Monday to Friday, 9:00 to 5:00

What We Offer:

  • $18.00 hourly
  • Room for advancement to a full-time salaried team member once licensed


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