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Support Operations Coordinator

2 months ago

Kitchener, Ontario, Canada NEXWAY IMMIGRATION SERVICES Full time
Job Description:

We are seeking a highly organized and detail-oriented Support Operations Coordinator to join our team at BCasual. This role will play a vital part in ensuring the smooth operation of our office, providing administrative support to our staff and management.

Key Responsibilities:
  • Coordinate the flow of information within the team by maintaining accurate records and ensuring timely communication.
  • Distribute mail and other materials efficiently, prioritizing tasks to meet deadlines.
  • Record and prepare minutes of meetings, seminars, and conferences, providing a clear summary of discussions and actions.
  • Evaluate and establish office procedures and routines to optimize productivity and efficiency.
  • Schedule appointments and confirm them with all parties involved.
  • Answer telephone calls, relay messages, and respond to electronic inquiries in a professional and courteous manner.
  • Analyze data, statistics, and other information to provide insights and recommendations for improvement.
  • Procure office supplies and maintain inventory levels to ensure a smooth workflow.
  • Act as the first point of contact for visitors, directing them to relevant contacts or service areas.
  • Develop and maintain manual and computerized filing systems, ensuring easy access to important documents.
  • Prepare and proofread correspondence, forms, and other documents to ensure accuracy and professionalism.
Requirements:
  • 7 months to less than 1 year of experience in an administrative role.
  • Possess a strong understanding of office procedures and protocols.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and management.
  • Proficient in Microsoft Office and able to learn new software quickly.
  • Able to maintain confidentiality and handle sensitive information with discretion.
Salary:

The estimated salary for this position is $45,000 - $55,000 per annum, depending on location and experience. This figure is based on industry standards and taking into account the responsibilities and requirements of the role.