Sales Support Coordinator
7 days ago
We are a leading provider of innovative underwater robotics solutions, serving industries such as defense, aquaculture, and infrastructure inspection. Our team is seeking a highly organized Sales Support Specialist to join our growing sales team.
Job Description:The Sales Support Specialist will play a pivotal role in supporting our sales team by handling inbound leads, assisting with follow-up on quotes and meetings, and providing key administrative support to free up time for higher-value sales activities. This role will also be responsible for helping with trade show leads, sales research, and maintaining consistent communication efforts across the team.
Key Responsibilities:- Inbound Lead Management: Respond to customer inquiries and incoming communications with a friendly and helpful attitude.
- Deal Follow-up: Assist sales team by following up on sent quotes and meetings, ensuring consistent touchpoints with prospects.
- Support Quotes for Traveling Sales Reps: Prepare and send quotes for team members who are on the road or at trade shows.
- Manage Trade Show Contacts: Input trade show contacts into CRM systems and send follow-up emails.
- Prospecting Research: Assist with research for new leads and support email campaigns to prospects.
- Live Chat Support: Answer inquiries from the company's live chat tool and direct leads to the appropriate team members.
- Sales Phone Support: Answer sales calls and route them as needed.
- General Sales Admin Tasks: Support the team with miscellaneous administrative duties as required.
- Backup for Order Processing and Fleet Management: Learn these processes to provide backup for key team members when needed.
- Strong Organizational Skills: Ability to multitask and prioritize tasks effectively.
- Excellent Communication Skills: Strong written and verbal communication skills.
- CRM Experience: Experience with CRM tools, particularly HubSpot.
- Team Player: Ability to work independently and collaboratively as part of a team.
- Tech Savvy: Interest in technology and robotics is a plus.
$50,000 - $65,000 per year, depending on experience and qualifications.
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