Technical Support Specialist

1 month ago


Vancouver, British Columbia, Canada Pan American Silver Corp. Full time

Job Title: Technical Support Specialist

Overview: We are seeking a skilled Technical Support Specialist to join our team at Pan American Silver Corp. The successful candidate will have excellent technical skills and a strong passion for providing exceptional customer service.

Responsibilities:

We are looking for an individual who can:

  • Provide technical support to users experiencing difficulties with computer systems
  • Give access to computer networks
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

Requirements:

To be successful in this role, you will need:

  • Computer and technology knowledge, including shell script, MAC, Linux, servers, Mac OS, MS Active Directory, MS Office, and SQL
  • Strong interpersonal skills and excellent oral communication
  • Ability to multitask and work under pressure

What We Offer:

We offer a competitive salary and a comprehensive benefits package, including health benefits, dental plan, disability benefits, health care plan, paramedical services coverage, vision care benefits, bonus, group insurance benefits, life insurance, and Registered Retirement Savings Plan (RRSP).

How to Apply: If you are a motivated and detail-oriented individual with a passion for technology and customer service, please submit your application.



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