IT Support Specialist

1 month ago


Vancouver, British Columbia, Canada Amazon Full time
About the Role

We are seeking a skilled IT Support Specialist to join our team at Amazon. As an IT Support Specialist, you will be responsible for providing technical assistance and support to Amazon employees.

Job Description

The successful candidate will have 2+ years of experience in troubleshooting multi-user high availability environments, PC repair, and deployment. You will also have experience with Windows Server technologies, including AD, DFS, Print Services, and SCCM.

In addition, the ideal candidate will have experience with corporate setting Windows, Mac or Linux Operating systems support, as well as AV sector experience with commissioning, configuring, troubleshooting or installing corporate AV systems/technologies.

You will work closely with on-premise IT technicians, contractors, and integrators to troubleshoot and repair equipment, communicate with manufacturers and vendors, and maintain communication with customers and stakeholders.

Requirements
  • 2+ years of troubleshooting in a multi-user high availability environment experience
  • 2+ years of PC repair, troubleshooting, deployment and liquidation experience
  • 1+ years of IT client, server, and network service delivery experience
  • 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
  • 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
  • 2+ years of computer networking experience
  • High school or equivalent diploma
  • CTS, CTS-I or CTS-D, or Cedia equivalent
About Amazon

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

The estimated salary for this position is $62,400 - $87,000 per year, based on a range of factors including job-related knowledge, skills, and experience.



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