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Technical Support Specialist
2 months ago
We are seeking a Technical Support Specialist to join our team at Zigbee Technology Solutions Ltd. in providing exceptional technical assistance to our clients.
About the RoleThis is a permanent position with 35 hours of work per week, offering a fast-paced environment and repetitive tasks. The ideal candidate will have 1 year to less than 2 years of experience and a college diploma or equivalent from a recognized institution.
The selected individual will be responsible for resolving user difficulties with computer systems, consulting technical documents, and participating in software redesign projects. Additionally, they will provide business system support, set up equipment for employees, and perform installation tasks.
Key Responsibilities- Respond to client inquiries regarding computer-related issues.
- Conduct research using user guides, technical manuals, and other resources to resolve client problems.
- Collaborate with the development team on the redesign of applications and software.
- Offer network and internet support to users experiencing difficulties.
- Configure equipment for employee use, ensuring proper setup and installation.
- Fast-paced working environment.
- Repetitive tasks and responsibilities.
- Permanent position with a 35-hour workweek.
- English language required for communication.
Zigbee Technology Solutions Ltd. offers an attractive salary of $55,000 - $65,000 per annum, depending on qualifications and experience. This compensation package reflects the value we place on our employees' skills and dedication.
