Front Desk Associate

2 days ago


High Level, Canada Best Western Plus Mirage Hotel & Resort Full time
Job Title: Front Desk Agent

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Best Western Plus Mirage Hotel & Resort.

Job Summary:

The Front Desk Agent will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Cash Handling: Balance cash, complete balance sheets, and process guest departures.
  • Communication: Answer telephone calls, relay messages, and provide customer service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Language: English.
  • Work Setting: Hotel, motel, resort.
What We Offer:

A dynamic work environment, opportunities for growth and development, and a competitive compensation package.

Language of Work: English

Hours of Work: 30 to 44 hours per week



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