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Hotel Front Desk Associate

2 months ago

High Level, Canada Econo Lodge Inn & Suites - High Level Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Hotel Front Desk Clerk at Econo Lodge Inn & Suites - High Level. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations and check-ins, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Guest Service: Provide friendly and efficient service to guests, responding to their needs and resolving any issues in a timely manner.
  • Reservations: Manage room reservations, including checking in and out guests, handling cancellations and modifications, and ensuring accurate room assignments.
  • Front Desk Operations: Maintain a clean and organized front desk area, including handling cash and credit transactions, balancing cash and completing reports.
  • Communication: Answer phone calls, respond to guest inquiries, and communicate effectively with colleagues and management.
  • Teamwork: Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Language: English.
  • Work Setting: Hotel, motel, resort.
What We Offer

We offer a competitive salary, opportunities for advancement, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply.