Senior Claims Consultant, Surety
4 weeks ago
At Intact Financial Corporation, we're seeking a seasoned Surety Claims Expert to join our National Surety Claims Department. As a key member of our team, you'll be responsible for handling complex claims on surety bonds, assessing coverage, liability, and quantum, and working closely with our Surety Underwriting team to develop and recommend strategies for file handling and resolution.
About the Role
This is a results-driven and highly rewarding opportunity to work in a collaborative environment, leveraging your expertise to deliver coaching and mentoring to junior staff, while maintaining relationships with internal and external stakeholders.
Key Responsibilities
- Oversee and lead a team in handling complex claims on surety bonds, including assessing coverage, liability, and quantum.
- Maintain relationships and synergy with Surety Underwriting and provide client support on moderately complex claims-related matters.
- Work closely with your Manager to develop and recommend strategies for file handling and resolution, including Large Loss and major claims oversight.
- Provide coaching to file handlers working on specific exposures related to complex defaults.
- Follow industry trends and collaborate with the Management team to develop strategies to proactively manage those trends.
- Effectively navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
- Demonstrate strong negotiating and problem-solving skills, following through to execution and resolution of a claim.
- Demonstrate strong organizational skills in the collection of documentation and setting out and documenting the rationale of claim strategy and settlements within established authorization levels.
- Manage internal and external resources, such as legal counsel and consultants, retained for claims handling assistance and apply expense mitigation for same.
- Assist management with driving changes as needed and help strategize initiatives for the department as they arise, providing input into setting Best Practices and templates for the claims handling practice.
- Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business, including internal and external stakeholders, to ensure smooth relationships and delivering a second-to-none experience driven from our core values.
What You Bring to the Table
- A legal degree is required.
- A minimum of 10 years of surety claim experience.
- Technical and superior surety industry knowledge, including jurisprudence.
- Management, coaching, and mentoring experience is an asset.
- A positive attitude while adapting to changing priorities and taking ownership of work.
- The ability to adapt to a constantly changing environment and drive changes as needed.
- A self-starter with the ability to work independently under minimal supervision.
- Excellent analytical and decision-making skills with attention to detail.
- A high level of accountability, integrity, and confidentiality.
- Flexibility with travel, as required.
What We Offer
As a permanent member of our team, you'll be empowered to be and do your best every day. Here's what you can expect:
- A financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- The possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different, and how you contribute to your community should be just as unique.
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