Surety Claims Consultant Opportunity

7 days ago


Vancouver, British Columbia, Canada Intact Financial Corporation Full time
About the Role

As a Surety Claims Consultant, you will work with a high-performing team of Specialty Lines Claims professionals in the Central and Western Regions. Your primary responsibilities will include overseeing and handling complex claims on surety bonds, assessing coverage, liability, quantum, and recovery of loss activities, and completing bonded obligations.

You will also maintain relationships and synergy with Surety Underwriting, provide client support on moderately complex claims-related matters, and work closely with your Manager to develop and recommend strategies in file handling and resolution of claims.

Key Responsibilities
  • Oversee and handle complex claims on surety bonds.
  • Maintain relationships and synergy with Surety Underwriting.
  • Provide client support on moderately complex claims-related matters.
  • Develop and recommend strategies in file handling and resolution of claims.
  • Provide coaching to file handlers working on a specific exposure related to a complex default.
  • Follow industry trends and collaborate with the Management team to develop strategies to proactively manage those trends.
  • Navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
  • Demonstrate strong negotiating and problem-solving skills and follow through to execution and resolution of a claim.
  • Manage internal and external resources such as legal counsel and consultants retained for claims handling assistance and apply expense mitigation for same.
  • Assist management with driving changes as needed and help strategize initiatives for the department as they arise.
  • Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business.


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