Claims Excellence Director

1 day ago


Vancouver, British Columbia, Canada Intact Financial Corporation Full time
About the Role

As a Senior Claims Consultant, Surety, Central and Western Regions at Intact Financial Corporation, you will be part of a high-performing team of Specialty Lines Claims professionals. Your deep claims experience and drive for excellence will help you successfully work collaboratively in a team environment to deliver coaching for junior staff's development, assisting management, and engagement.

The role involves overseeing and leading a team in handling complex claims on surety bonds, including assessing coverage, liability, quantum, and recovery of loss activities and complete bonded obligations. You will also maintain relationships and synergy with Surety Underwriting and provide client support on moderately complex claims-related matters.

You will work closely with your Manager to develop and recommend strategies in file handling and resolution of claims, including Large Loss and major claims oversight. Additionally, you will provide coaching to file handlers working on specific exposure related to complex defaults.

The ideal candidate will have a legal degree, minimum of 10 years of surety claim experience, technical and superior surety industry knowledge, and management, coaching, and mentoring experience. A positive attitude while adapting to changing priorities and taking ownership of work is essential.

What We Offer
  • A financial rewards program that recognizes your success
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

$80,000 - $120,000 annually, based on skills, experience, and qualifications. The salary range reflects our commitment to providing competitive compensation and benefits to our employees.


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