Senior Claims Field Representative

4 weeks ago


Vancouver, British Columbia, Canada Northbridge Financial Corporation Full time

What We're Looking For

We're seeking a highly skilled and experienced Commercial Liability Insurance Field Claims Adjuster to join our team at Northbridge Financial Corporation. As a Senior Claims Field Representative, you will be responsible for investigating and evaluating claims, negotiating settlements, and providing excellent customer service to our clients.

Key Responsibilities

  • Conduct thorough investigations of claims, including site visits and interviews with claimants and witnesses
  • Evaluate claims and determine liability, damages, and coverage
  • Negotiate settlements with claimants and other parties involved
  • Provide excellent customer service and communicate effectively with claimants, brokers, and vendors
  • Work independently and as part of a team to achieve business objectives

Requirements

  • Post-secondary education in an insurance-focused program or related field
  • Minimum of 5-7 years of experience as a commercial liability insurance field claims adjuster
  • Valid driver's license and excellent driving record
  • Ability to work after hours and weekends during scheduled on-call rotation
  • Availability to travel as needed
  • Strong technical skills with MS Office Suite

What We Offer

  • Competitive salary range of $70,000-$90,000
  • Opportunity to work from home with flexibility to create your own schedule
  • Company vehicle and expenses covered
  • Employee share purchase plan, pension plans, RRSP, and discounts on staff insurance
  • Flexible health benefits, early leave days, wellness programs, rewards, and recognition programs
  • Education assistance, internal mobility, and mentoring programs

About Northbridge Financial Corporation

We're a 100% Canadian-owned company with a reputation for being one of Canada's leading commercial property and casualty insurance companies. We're proud to serve our clients through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. Our employees are dedicated to understanding the needs of our customers and going above and beyond to help Canadian businesses have a safer and brighter future.



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