Senior Claims Field Representative

4 weeks ago


Vancouver, British Columbia, Canada Northbridge Financial Corporation Full time

What We're Looking For

We're seeking a highly skilled and experienced Commercial Liability Insurance Field Claims Adjuster to join our team at Northbridge Financial Corporation. As a Senior Claims Field Representative, you will be responsible for investigating and evaluating claims, negotiating settlements, and providing excellent customer service to our clients.

Key Responsibilities

  • Conduct thorough investigations of commercial claims, including site visits and inspections
  • Evaluate damages and negotiate settlements with claimants and vendors
  • Review policies and technical reports to determine coverage and liability
  • Make decisions on coverage and negotiate settlements of claims
  • Manage a busy schedule and prioritize tasks to meet deadlines
  • Provide exceptional customer service and communicate effectively with claimants, brokers, and vendors

Requirements

  • Post-secondary education in an insurance-focused program or related field
  • Working towards the CIP designation
  • Minimum of 5-7 years of experience as a commercial liability insurance field claims adjuster
  • Valid driver's license and excellent driving record
  • Ability to work after hours and weekends during scheduled on-call rotation
  • Availability to travel as needed
  • Strong technical skills with MS Office Suite
  • Ability to clearly communicate with claimants, brokers, and vendors

What We Offer

  • Competitive salary range of $70,000-$90,000
  • Flexible work-from-home arrangement with company-provided hardware and vehicle
  • Employee share purchase plan, pension plans, RRSP, and discounts on staff insurance
  • Flexible health benefits, early leave days, wellness programs, rewards, and recognition programs
  • Education assistance, internal mobility, and mentoring programs
  • Donation matching and team volunteer days

About Northbridge Financial Corporation

We're a 100% Canadian-owned company serving through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We're proud to be one of Canada's leading commercial property and casualty insurance companies, dedicated to understanding the needs of our customers and delivering exceptional service.



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