Claims Consultant, Energy and Equipment Breakdown Specialist
1 month ago
At Intact Financial Corporation, we're committed to helping people, businesses, and society prosper in good times and be resilient in bad times. As a Claims Consultant, Energy and Equipment Breakdown Specialist, you'll play a critical role in achieving this goal.
As a member of our National EBI/Energy Specialty Claims team, you'll handle complex claims through all distribution channels. Your responsibilities will include managing, investigating, analyzing, negotiating, and resolving large and complex commercial, energy, and equipment breakdown property claims with exposures over $1 million.
Key responsibilities include:
- Managing and resolving complex claims, including commercial, energy, and equipment breakdown property claims
- Investigating and analyzing claims to determine liability and assess damages
- Negotiating with clients and other stakeholders to resolve claims
- Mentoring and guiding regional file handlers to ensure consistent and effective claims handling
- Providing technical advice and support to colleagues
- Working with Underwriting and Loss Prevention to identify potential risks and trends
- Delivering excellent customer service to brokers, customers, and colleagues
- Meeting key performance indicators related to loss development and loss adjustment expenses
Requirements include:
- 10+ years of experience in direct handling of large and complex commercial property claims, with a minimum of 5 years of experience handling large and complex equipment breakdown and energy claims
- Technical expertise acquired through extensive experience in direct handling of large and complex property claims
- Critical thinking and intellectual curiosity when approaching complex problems in time-sensitive situations
- Strong communication and interpersonal skills
- Ability to adapt to changing needs and understand the need to be flexible and agile
- Strong planning and organizational skills
- Passion for mentoring and coaching others
- Appropriate knowledge of relevant regulatory and legal requirements
- Undergraduate degree or CIP designation (asset)
We offer a competitive salary range of $88,500.00 - $132,700.00, as well as a comprehensive benefits package, including a financial rewards program, employee share purchase plan, and flexible work arrangements.
At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.
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