Claims Consultant, Surety

1 month ago


Vancouver, British Columbia, Canada Intact Financial Corporation Full time
About the Role

As a Surety Claims Consultant at Intact Financial Corporation, you will be part of a high-performing team of Specialty Lines Claims professionals. Your expertise in surety claims will help you successfully work collaboratively in a team environment to deliver coaching for junior staff's development and engagement.

Key Responsibilities
  • Oversee and handle complex claims on surety bonds, including assessing coverage, liability, quantum, and recovery of loss activities and complete bonded obligations.
  • Maintain relationships and synergy with Surety Underwriting and provide client support on moderately complex claims-related matters.
  • Work closely with your Manager to develop and recommend strategies in the file handling and resolution of claims.
  • Provide coaching to file handlers working on a specific exposure related to a complex default.
  • Follow industry trends and collaborate with the Management team to develop strategies to proactively manage those trends.
  • Effectively navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
  • Demonstrate strong negotiating and problem-solving skills and follow through to execution and resolution of a claim.
  • Demonstrate strong organizational skills in the collection of documentation and setting out and documenting the rationale of claim strategy and settlements within established authorization levels.
  • Manage internal and external resources such as legal counsel and consultants retained for claims handling assistance and apply expense mitigation for same.
  • Assist management with driving changes as needed and help strategize initiatives for the department as they arise.
  • Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business, including internal and external stakeholders, to ensure smooth relationships and delivering a second-to-none experience driven from our core values.
Requirements
  • A legal degree is required.
  • A minimum of 5-10 years of surety claim experience.
  • Management, coaching, and mentoring experience is an asset.
  • A positive attitude while adapting to changing priorities and taking ownership of work.
  • The ability to adapt to a constantly changing environment and drive changes as needed.
  • A self-starter with the ability to work independently under minimal supervision.
  • Excellent analytical and decision-making skills with attention to detail.
  • A high level of accountability, integrity, and confidentiality.
  • Flexibility with travel, as required.
What We Offer

Working at Intact Financial Corporation means you'll be empowered to be and do your best every day. Here's what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • The possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different, and how you contribute to your community should be just as unique.


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