Multilingual Customer Service Representative
1 day ago
We are seeking a skilled Multilingual Customer Service Representative to join our team at the Canadian Contact Center. As a key member of our operations team, you will thrive in a fast-paced environment and possess strong technical abilities.
About the Role:
- Provide exceptional customer service to policyholders, agents, and other collaborators in both French and English languages through inbound calls, email, and chat.
- Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions.
- Leverage advanced technology and software systems to accurately record customer interactions and deliver exceptional solutions.
- Demonstrate emotional intelligence and understanding in all interactions to build positive relationships with customers and advisors.
- Stay updated on products, services, and industry regulations to provide accurate information to customers and support their financial and health goals.
- Collaborate closely with team members and other departments to resolve complex customer issues and seek support when required.
Requirements:
- Bilingual (verbal & written proficiency) in both French and English due to frequent interaction with internal/external English-speaking customers or employees outside of Quebec.
- Proven experience working in a fast-paced customer service environment.
- Strong technical skills and ability to navigate multiple computer systems and software applications.
Benefits:
- $22.50-$25.00 per hour salary
- 37.5 hours per week
- Full-time job type
- Monday to Friday schedule
- Hybrid remote work arrangement in Montréal, QC
- Comprehensive benefits package including dental care, extended health care, life insurance, paid time off, stock options, and vision care
Additional Information:
- Secondary School diploma required
- 1 year of call center experience preferred
- 1 year of customer service experience preferred
- English (required)
- French (required)
-
Multilingual Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada Prime Hires Full timeAt Prime Hires, we are seeking a highly skilled Multilingual Customer Service Representative to join our team. This is a fantastic opportunity for someone who is fluent in both French and English to work in a dynamic environment.About the Role:We are looking for a talented individual to handle telephone inquiries from customers and financial advisors...
-
Multilingual Customer Service Representative
4 weeks ago
Montreal, Quebec, Canada CAA Club Group Full timeWe are seeking a highly skilled and experienced Multilingual Customer Service Representative to join our team at CAA Club Group. The successful candidate will be responsible for providing exceptional customer service and support to our clients in a call center environment.Job SummaryThe primary responsibility of this role is to act as a level two support for...
-
Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeWe are seeking a highly skilled Multilingual Banking Customer Service Representative to join our team at The Toronto-Dominion Bank (Canada). This role is ideal for individuals who possess excellent communication skills, both written and verbal, and have a passion for providing exceptional customer service.About the RoleIn this position, you will be...
-
Multilingual Customer Service Professional
3 weeks ago
Montreal, Quebec, Canada Manulife Full timeAbout ManulifeManulife is a leading provider of insurance and financial services in Canada. Our contact center is committed to delivering exceptional customer experiences through empathy, agility, and technical expertise.Job DescriptionAs a Bilingual Customer Service Representative, you will play a critical role in providing multilingual support to...
-
Multilingual Sales Development Representative
1 month ago
Montreal, Quebec, Canada CB Canada Full timeAre you a sales professional with a proven track record? Do you have a strong ability to connect with customers and prospects to match products and services? We are seeking a Multilingual Sales Development Representative to join our team at CB Canada. Key responsibilities:Prepare quotations and proposalsDeepen relationships with existing customers by...
-
Multilingual Customer Service Ambassador
4 weeks ago
Montreal, Quebec, Canada TEKsystems Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Multilingual Customer Service Ambassador to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in multiple languages.About the Role:Deliver outstanding customer service experiences through various...
-
Multilingual Customer Experience Specialist
4 weeks ago
Montreal, Quebec, Canada TEKsystems Full timeAbout the RoleWe are seeking a highly skilled Multilingual Customer Experience Specialist to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences to our clients.
-
Multilingual Customer Service Specialist
4 weeks ago
Montreal, Quebec, Canada CB Canada Full timeAt CB Canada, we're seeking an experienced Multilingual Customer Service Specialist to join our team in Montreal, Quebec. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently and ensuring customer satisfaction.About the RoleWe offer a competitive hourly rate of...
-
Multilingual Customer Service Expert
2 weeks ago
Montreal, Quebec, Canada Prime Hires Full timePrime Hires seeks a highly skilled Multilingual Customer Service Expert to join our team in Montreal, QC. This is a full-time position with a competitive hourly rate of $25/hour.About the RoleThis role involves handling customer inquiries and providing exceptional service experience over the phone. The ideal candidate will be fluent in both English and...
-
Multilingual Banking Specialist
2 weeks ago
Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeRole OverviewAs a Multilingual Banking Specialist, you will provide exceptional customer service to our clients by communicating effectively in both English and French.
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada Prime Hires Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Prime Hires. As a key member of our support team, you will be responsible for providing exceptional customer experiences to our clients.Key ResponsibilitiesHandle incoming calls from clients and provide accurate information on contracts, products, and...
-
Multilingual Reservation Specialist
2 weeks ago
Montreal, Quebec, Canada Jonview Canada Full timeJob Title:Multilingual Reservation SpecialistAbout Jonview Canada:Jonview Canada is a leading provider of travel solutions, committed to delivering exceptional service and experiences to our customers.Job Overview:We are seeking a highly skilled and multilingual reservation specialist to join our team. In this role, you will be responsible for processing new...
-
Multilingual Affairs Liaison
4 weeks ago
Montreal, Quebec, Canada SSMU Full timeAs a Multilingual Affairs Liaison with the Student's Society of McGill University, you will play a vital role in fostering an inclusive environment for all students.We are currently seeking a highly organized and detail-oriented individual to join our team.About SSMUThe Student's Society of McGill University is a dynamic organization that represents...
-
Multilingual Customer Support Specialist
4 days ago
Montreal, Quebec, Canada Manulife Full timeThe Canadian Contact Center, a part of the renowned Manulife organization, is seeking highly skilled Multilingual Customer Support Specialists to join its dynamic team. This role offers an exciting opportunity for individuals who thrive in fast-paced environments and possess strong technical abilities.As a key member of our operations team, you will provide...
-
Montreal, Quebec, Canada Randstad Canada Full timeAbout the CompanyRandstad Canada is a leading staffing agency committed to fostering a workforce reflective of all peoples of Canada. As a result, we are dedicated to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace.Job DescriptionWe are seeking a detail-oriented and highly organized Multilingual...
-
Multilingual Support Specialist
4 weeks ago
Montreal, Quebec, Canada ImmigCanada Immigration Consulting Firm Full timeJob Title: Multilingual Support SpecialistWe are seeking a highly skilled and multilingual support specialist to join our team at ImmigCanada Immigration Consulting Firm. The successful candidate will provide exceptional customer service and administrative support to our clients in the immigration sector.About the Role:This is a full-time position that...
-
Multilingual Financial Services Professional
4 weeks ago
Montreal, Quebec, Canada goeasy Full timeJob Summary:We are seeking a skilled Multilingual Financial Services Professional to join our team in Canada. This role involves delivering exceptional customer service to our clients across the country, focusing on providing pre-approved personal loans that meet their needs.About Us:Goeasy is a publicly-traded company on the TSX with a strong track record...
-
Multilingual Customer Service Ambassador
2 weeks ago
Montreal, Quebec, Canada Randstad Full timeRandstad is seeking a detail-oriented and organized bilingual (French/English) Customer Service Representative based in Montreal.Key ResponsibilitiesProvide exceptional customer service to clients through various communication channels, including phone, email, and chat.The ideal candidate will have excellent language skills, the ability to multitask, and a...
-
Multilingual Enterprise Sales Professional
4 weeks ago
Montreal, Quebec, Canada Toshiba Tec Canada Business Solutions Inc. Full timeAbout the RoleWe are seeking a skilled Multilingual Enterprise Sales Professional to join our team. As a key member of our sales department, you will be responsible for identifying and acquiring new customers, managing existing customer relationships, and driving revenue growth.
-
Multilingual Service Operations Coordinator
4 weeks ago
Montreal, Quebec, Canada Johnston Equipment Full timeJob SummaryWe are seeking a highly organized and detail-oriented Multilingual Service Operations Coordinator to join our team at Johnston Equipment. As a key member of our service administration team, you will play a critical role in ensuring the efficient management of purchase orders, auditing invoices for discrepancies, and providing exceptional customer...